Customer Testimonials
reliable and acts on requests
Your service, equipment, and staff are wonderful.
Great service
Friendly customer service. On time deliveries.
Great service and exceptional drivers
Easy to order by phone (good because we are still having an issue with ordering online @ my superior. Will have to stop by store to have this straightened out. Drivers are all very nice and good to work with, careful in driving up our long, steep and winding driveway.
Outstanding customer service! An issue I had was resolved quickly and efficiently. I felt valued as a customer.
You filled my propane tank before I had to call.
The delivery was very soon after I made the order online. The service technician was very friendly and polite. It did not take him long to make his delivery. Very efficient.
The girl that helped us in the shop was very helpful, polite, and courteous.
Always very friendly and helpful.
My delivery was made in a very timely manner and I had asked that a call be made before delivery to make sure my driveway was clear of tree contractors and this call was made
Your people have been awesome!
Prompt service and availability of.online payment
The customer service team at Freeman Gas Franklin is exceptional. I found myself in a difficult situation with very little gas and freezing temperatures. Jodie and the whole team were kind, caring, and professional. They did everything possible to reassure me and get my tank filled back up as soon as possible.
The level of time and compassion these women extended to me was priceless.
I’m a loyal customer for life.
Thank you! xo
It only took four days to receive my fill-up. The driver, Levi, is kind and very professional. He is a great representative of your business! Thank you for having employees such as Levi.
Name removed
Friendly, quick and effficent employees at your Franklin NC building.
Summer pricing.
Employees are nice and helpful when we have to call. A program was explained to us that was just right for us, price wise and delivery wise.
On time delivery and availability
very promp on delevries
Great people and great service!
Levi called ahead to let us know about a delivery that day so we could open the gate to allow access. We really appreciate that!
Payment plan and regular upkeep of my needs. But, I am never sure if the delivery takes care of both my tanks since the invoice shows only total delivered. Would like to have the individual tanks delivery identified on invoices. Otherwise, great!!
You keep a check on my tank and tank level on a regular basis, which is very helpful to me
Friendliness, delivery service.
Auto fill tanks and staff friendly when I go in and pay my bill
Always friendly and helpful staff. And have always had great service!!!!
Have been customer for 23 years. Staff always helpful, courteous, on time with deliveries.

They check the tank level regularly and fill as required.