Customer Testimonials
Prompt service
The customer service rep was very, very helpful and because of that I am a very happy with the customer service.
I don't have to think about my tank with auto delivery
Gracia
We have been a Freeman Gas customer for as long as I can remember. We depend on your customer service. We have three gas fireplaces, a hot water on demand system, an outdoor grill supplied by our gas system and a porch heater that you have maintained for us. Please keep up your good work!
Auto fill
As I was not in town, they coordinated an appt to meet my HVAC technician to address a furnace issue affecting my new multi speed system. Really appreciate them working this out.
On time deliveries, friendliness of the delivery team.
Their auto fill Is very convenient for my mom
Nice customer service. Prompt delivery. Driver is skilled managing my difficult driveway. Driver very nice too!
Friendly staff at the Franklin NC store and in the phone. Everything went smoothly while ordering and receiving a refill of propane tanks. Thank you.
I love the rapidity of their responses whenever there is a problem with delivery pricing or property damage caused by their delivery driver.
Your delivery driver was not only professional and experienced but did an excellent job at navigating my driveway. He definitely is an asset to your company.
Came out quickly and employees very friendly.
Came out in couple days after order and driver very friendly.
Attention to details, monitoring our tanks and refills on time.
Timely response to my request for a refill. The serviceman was polite and nice as always. I received excellent service.
We have been customers for nearly ten years. The staff is incredible, the services are processional, punctual and reliable. There has NEVER been any issues with this company or the company’s team members. There is a reason they have been a successful business for so many years!
Efficiency and communication
No additional comments
Never a problem always friendly right on time
Super responsive. Technicians were knowledgeable, prompt, and thoughtful.
Quick answer to my question
Great service!
Normally good delivery times, Drivers very careful when backing up our driveway or turning around at upper end of driveway. Drivers also very nice and friendly.
Efficiency & dependability.
Great service on Wednesday. I would have liked to have been given an estimated time of delivery as I ended up going out to First name removed site at 8 and waiting. But First name removed guy did a great job.
Fast delivery of propane when needed during this cold winter weather.
The quality of your people amazes me.
Prompt