Customer Testimonials
Was easy to call and get a refill. Customer service
Your service & the delivery personnel have always been polite & responsible. This last delivery person went above & beyond to help me with a particular issue. I greatly appreciated his help.
The employees at Freeman Gas in Brevard, NC are very friendly and are as accommodating as possible. Hurricane Helene was an extreme test and I think they did as good as they humanly could during that time period.
Fill up is generally before I start to b concerned
Called to get delivery and they sent deliveryman out of Asheville who was very helpful and had to do leak test cause tanks were empty. Found a leak and called serviceman who was out shortly. He did leak tests and found where it was and fixed it. Both men were super nice.
Prompt and polite
I liked that your company was reliable and personal. I always enjoyed going to your office in Brevard to pay my bill because of the friendly service. I hope the Brevard office will be open to
the public again soon. The personal touch is important to loyalty and confidence.
I like the pre-pay option in the summertime, & the office & customer service staff, & the delivery personnel are always so nice.
Manage of our propane needs is excellent
Has always been responsive to our needs.
We are brand new customers, so I cannot comment on the product yet, but your staff is excellent! From the two men who delivered and installed the tank to the propane delivery man, all have been incredibly pleasant and helpful. I am impressed so far!
I love the automatic service
Fast response when called
Timely delivery of propane and competitive prices. Friendly staff at the office. Ability to pay online.
You appear to be trying your best to deliver your services despite personnel shortages. You’ve also been adopted by a cat which is a good sign.
Delivers and office personnel are extremely professional and responsive!!
Very reliable and friendly service.
Quick service refilling tank.
Deliveries are timely and billing is easy.
thank you , good job
Gas does not have an unusualnoder like our last vendor.
Delivery was quiet and quick without any problems.
Thanks
Freeman has been responsive and easy to deal with. Thank you
No complaints. But I thought I was on auto fill and had to call for a delivery.
Everything was on time, driver friendly
People are very nice and easy to deal with! Requests are always listed to and dealt with expediently and efficiently. I always feel I'm talking with a friend.
Responsive and friendly service.
Despite negative reviews of Freeman being acquired by a larger company, I have ALWAYS received great service from them whether it's a repair or a refill. I stopped by on my way into town on the 7/8 and told them that I was getting low. They took my address, asked if I knew what my tank was at and said she would take of it. As I left I asked if it would be done the following WEEK and she replied yes. It was filled the following day! To me they're the go to company for gas service and supply.
Timely service, understanding staff.
I've had very good service for over half a century in a difficult place to deliver. Where I built my cabin in the woods was based on how far their hose would go. For many years I had a gas refrigerator as well as the stove, water heater, and a space heater - no electricity, plenty of comfort.
Service is good and timely