Customer Testimonials
Friendliness
Nice and polite
When I called on a Saturday in need of services your office responded within hours. I so appreciate a company that is really there for their customers. Thank you.
Your staff is very professional and always do an excellent job. When ever I call I always get prop and service.
You are reliable in keeping my gas tank filled
They are wonderful and work with customers when they have issues
the sevice is find ,but the gas is to hi
Could not survive these winters without you good people!!
Keeping a check on fuel capacity thru monitoring system implemented. Simple and easy customer service with any concerns.
Deliver in a timely manner.
Fast friendly service.
Very accommodating to your customers
You’re fast, reliable, & the staff is polite & gets the job done. Thank You for your service!
Great service
Your done a great job and networking
price & service
You promptness in delivery and you reps that answer the phone.
Great customer service and prompt service
Fast response
Delivered on time. Customer service representative was very cordial and professional.
THEY COME WHEN WE NEED THEM.
I don't have a problem when I call. I am always taken care of and my questions are answered.
I enjoy talking to Ms. Elsie.
We get refilled when we need it, we don't have to call.
The woman at the tarboro office treats you like family always very friendly great person very very helpful
I don't have to have an automatic order to have a refill, just a call and within 2-3 days the tech is filling my tank!
Quick, professional
Driver was incredibly kind.
Mrs. Elsie in the office went above and beyond to help me and follow up with me to let me know how my request was progressing.
The rep from Superior (sorry I forgot her name) was kind and helpful with my request.
So, even though the directions weren't followed in my delivery request submission (online), everyone I interacted with on your team was awesome. In a day when customer service seems to have disappeared, the Superior team reminded me that it is possible! Thanks!
Great Customer service. They come when they say they would.
Hi Williams Fuel,
I placed an order online on 2/25/25 and the delivery date was scheduled for fourteen days on 3/11/25. My fuel was delivered on 3/3/25, six days later.
A delivery receipt showing the number of gallons I received, and an invoice was left on my doorknob in an envelope if paying by mail.
If you don't get an envelope on your doorknob, you're dealing with thieves!
Very efficient and honest company to do business with.
Thanks,
Kenneth Batchelor
I like the company's way of knowing when your feeling is low and it's time to refeul