- Phone: (320) 235-0202
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based on 275 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgeable
Rick was patient with me and explained with heart, what I needed to know about the E-bike I was purchasing. I walked into the store knowing nothing and confidently walked out with my new E-Bike.
Rick is a kind person that gave me hope that great customer service isn’t dead.
Jed did an AMAZING job of educating me on my bike purchase. He was very thorough at making certain I understood how to utilize all of the features. I highly recommend Rick’s for your biking needs. He offers all of the extras that the big box stores do as well. Thank you for the outstanding customer service!
Excellent service and bike repair
Great products with g reat value
Reasonable prices for excellent service and knowledge. I won't go anywhere else.
Very knowledgeable
Very knowledgeable. Quality products.
Great products and great service!!
Friendly and very helpful teaching on bikes
We like the personal service Rick always gives us when we purchase new Trek bikes for our grandchildren. Nice and easy to do business with.
A variety of tiers for bike tune-ups and receiving a text when bike is finished.
I was treated nicely and my bike was fixed very quick at a great price.
The products are of good quality. The service rep was very knowledgeable and spoke of his own experience with a shirt. Good!
Rick's is a Willmar landmark. Great customer service and quick turn around.
I bought my ebike last summer and really enjoy it. They did a great job letting me try different models and helping me choose the best one for me.
We like bicycles
Excellent customer care and great product recommendations.
They are kind and go out of their way to serve your needs.
Everything from the staff and owner to the inventory and services!
Friendly and knowledgeable people. Always a good experience stopping in at Ricks
Your service was amazing, you explained the bike I bought really well
Friendly professional service!
Always helpful, their support service is great; my go-to for any of my biking needs
Everyone is extremely knowledgeable and helpful.
I can rely on this bike shop to give me good advice on bike trails near my home.
The customer service is outstanding!
Highly knowledgeable sales team and great variety!
Good customer service. Personal touch
Very informative and helpful I need help