Customer Testimonials

Timely delivery, good prices

Always great service and timely deliveries. Have had many service calls with very qualified technicians.
Thank you

Reliability

Rymes has the best customer service ever! So helpful with all needs from needing a new propane tank, to which budget plan would be best for me, to the service side of things which is just as wonderful with helpful and knowledgeable technicians too!

Very helpful when our furnace was cleaned this summer!

Well, we do not have Rymes any longer, they sold to Superior Plus. I know that when I was having issues using the website for Superior Plus and were having real issues not being able to submit my budget payment to my account, (it kept going to an account I no longer had with another company who Superior Plus also owns); I called the customer service line multiple times on different days, where I was on hold for more than 1/2 hour each time and only because I hung up, not because they finally answered. I finally went to our Rymes office and they got my payment posted to my new Superior Plus account. However, when I tried the following month to make a budget payment online again, I had the same issue, nothing was fixed. I made the call again to just get the same results with no one answering; I then tried to email and in a few days someone did call me and they were able to help me. Lets see what happens next month. I will be patient and hope all the kinks get resolved soon. Thank you for this opportunity to share my experience.

Your company has never left me out in the cold. Repair service is always prompt even on weekends. When I needed it the most. They show up and fix it and there is heat again. I offer thanks to all of your technitions that have restored my heat when I needed it the most.

Thank You

Rymes is very responsive, competitive in pricing, has a location near me, and does good work when required for heating repairs. I hope this doesn't change now that they have merged with Superior.

Customer service is great!!!! Always answered the phone!!!! And stays true to what they tell you.

pricing and automatic delivery options

convenient,

Quick delivery and discount on bill.

The people !!!

On time & professional. $ a problem as too expensive but fear all companies similar.

Great service

Allan, delivery colleague, is the best service professional we have contact with. He makes our relationship with Rymes perfect.
Bob and Eiko Last name removed

Always willing to work with the customers to give them the best deal.

reliable!

Good service, friendly, knowledgeable service technicians and also a great support staff.

Customer service and the price are always amazing.

excellent

I ordered propane and it was delivered the next day….
I can always depend on Rymes! The propane driver is a nice guy too….🙂

Service is always on time and delivered by kind and respectful service technicians and delivery drivers.

Good, friendly and helpful employees we have never met in person but have dealt with via telephone!

I called with a pricing issue on a competitors plan and your people got back to me and matched it..Happy with your services to date.

Great price, responsive staff, dependable. Service!!!

They were very knowledgeable when I had questions once I was able to get on the phone with them.
I was on hold at least 50 each of the 3 times I called, before someone was able to answer.

Timely

Reasonable price

Katie took my call and was awesome! She was very helpful, professional and kind. Thank you Katie!