Customer Testimonials

One call does it all

I had a lot of problems with Rhymes and decided to switch for another company until I get t0 speak with one person Ms Kaylee at the Milford NH office on phone
Problems-
1, Cost of propane = $4.79 / gallon vs $3.49 from other
2. Dispatch sending the delivery when tank is 70% full
3. My superior app not showing the right reading and few others

Kaylee explained to me the reasons for each of the problems and gave me a reasonable fix. Now I am on automatic delivery at $3.49/ gallon. The monitor is showing the correct reading and few other good changes. If any 'boss' of the company is reading this Kaylee is a valuable employee of the organization. I would credit my continuation with Rhymes because of how reasonably she explained to me and fixed the problems I was having. None of the other 5 + people I spoke at customer service had a clue. They just blamed me that I have used all the propane (55 gallons in one week) when the monitor was not reading correctly

Reliable. Appreciate that deliveries are anticipated based on tank level so I never need to worry about propane.

very good

The delivery drivers are the best. They are all so friendly and helpful. They always remember to add my tank additive, so I don't have to worry about it. They maneuver through the gates with ease remembering to close everything up when they finish. My tank is never overfilled. My house is set back from the road, yet they never complain about having to drag the hose so far. I appreciate them the most.

Trusted supplier with nice delivery people. Thank you, and happy holidays!

Plentiful service options. Great pricing. Convenient ordering and quick fulfillment.

The friendly, personal, and professional service I received from the technician, Anthony Farina, who went out of his way to perform the service check on an in-law apartment I am renting a few days earlier than scheduled when he was actually at the property for a different reason. Also I have spoken to Roxanne, I believe that was her name, who straightened out an error on my on-line account.

No longer have to worry about my propane delivery and service! Very satisfied...Thank you!

Auto delivery

Good products, fast response to requests for delivery, easy website for making requests and payments.

Prompt expert service, great people to work with (Oren, Wendy, and Keith are THE BEST). I have been with Rymes for decades and will continue for decades more. Thank you so much, Rymes Propane & Oil, for keeping me and my family safe, toasty, and warm. So very grateful for you.

Only 100 gallons minimum heating oil as other companies are 150 gallons minimum

Great service

You are timely and have great customer service 😊

Can count on you to deliver!

decent prices and your team is awesome. I had an issue with a leak at the tank. Our delivery person noticed the issue and got someone out to repair right away! I was impressed by her proactive response.

Prompt and efficient service. Came at scheduled time and explained the process well.

Easy to deal with and quick resolution to a pricing problem.

Didnt like how superior tried to price gouge me oil per gallon. every vendor i called was a $ 3,29 a gallon and you billed me at $4,84 a gallon. being a customer for over 30 years and being a senior citizen, this was appalling. I did speak with someone in customer service about it, I think his name was tim who was helpful and did what he could for me, Superiors price after adjustments was still $.40 per gallon higher than most vendors. I assume superiors attitude is 90% of customers will pay the price. Needless to say I have ended my relationship with superior.Hope this doesn't go to deaf ears.

Love my delivery woman and customer service is great.

You can see what’s in my tank without visiting.
Your driver comes the full mile from the public road to my house.
I’ve had a driver back the whole way because of icy conditions.
Drivers are courteous.
They go the extra mile—pun intended.

We like the price they give us and also the delivery is always on time and reliable.

Always on time, professional, and courteous.

Very good service and pleasant people on staff.

Professional and courteous services

Reliable convenience

Service & Scheduling

Good customer service

Price and ease of refills.