Customer Testimonials
Promp delivery and great price
When I call, I get a real human and they are friendly and knowledgeable and they take care of whatever I'm calling about in a timely manner and I don't feel like I have wasted an hour and a half on the computer trying to navigate through a robot
The customer service is very good.
Reliable
Great to deal with.
The after hours service is awesome!
Very Customer orientated, fast service, Prompt delivery!
Excellent service and timely delivery!
Very happy with the service and the propane that we weave. We have no problem with our automatic delivery and I've had no problems in any way
You are dependable! Thank you!
Customer service.
your delivery is just right
NOT HAVING TO CALL
Exceptional service in a challenging situation!
The monitoring of my propane tank and automated refills is great!
Great drivers
I have always been pleased with the service. The people who deliver are very friendly The people on the phone also.
Always on time delivering propane.
Very prompt service once ordered. Online service is excellent.
Great service, fair pricing
Coustomer service is a always their when you need them. Friendly and helpful.
We have had great experiences with fuel delivery.
They fill my tank when it gets low, great customer service , and web sitr
Easy peasy
I’ve been a very happy Rymes customer for 7+ years.
The delivery team is the best! I have a tough tank to reach and I’ve never heard a complaint. Only smiles.
Customer Service personnel are also very friendly.
I do have strong criticism for Superior:
* Reaching customer service could take more than an hour waiting on hold
* My tank reached 9% before refilling, just before a cold snap.
* I called five times starting at 20% over the course of 2+ weeks. I was never given a delivery date.
* The Rymes team would never let any of this happen
Prompt and kind service
if you really want to know
your automated phone system is terrible.
i have been trying to get a new propane service set up at my home for a new boiler.
several months ago I replied to a promotion from your company that stated there was discounts for opening a new account, also for installing a new heating system. I filled out all the information in the E mail and replied. No one every contacted me.
then 2 months ago I called and after waiting forever to actually talk to someone,
they transferred me to a person for new accounts. that person eventually called me back and left a message days later 1 call 1 message.
well would you imagine I had to call and go through the same game again. just to leave another message. to get 1 call back. no follow up calls.
the third call I begged the lady that answered not to transfer me and to please just add my house to my realty company as an additional location.
then Nichole called me.
she is the reason I would recommend people use your company for fuel supplies.
she set me up when I first started with your company.
she called me to set up a site visit.
and she answers the phone or calls back when you call her.
I still have not heard from anyone for my site visit yet.
They come automatically
Great Price! The service is seamless.
Your fast and check for leaks on my propane