- Phone: 603-228-2224
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Customer Testimonials
Easy quick and to the point service
Timely and efficient deliveries, thank you
FIVE STAR SERVICE … excellence abounding in ALL avenues of the company.
I received my first delivery on February 25, 2025.
Rimes customer service department is top-notch. I spoke with a friendly representative in the morning and the NICEST fuel delivery gentleman was in my driveway by 4 in the afternoon. Talk about FAST SERVICE … WOW. I wasn’t even having an emergency, the driver told me that “he was in the area and wanted to get my tank filled before an incoming storm”.
Two days later I called customer service once more to ask a question and I had the pleasure of speaking with “APREL”. Oh, my goodness, what a lovely person you have on your team!!! THANK YOU APREL … you listened … you’re SO FRIENDLY … calmed my concerns … made suggestions … we shared a chuckle … you ARE EXACTLY the person every customer wants to have solving their problems!!! Well done, you!! Clap, clap, clap. I’m grateful for your help today.
Dear supervisors, give this gal a raise!! She is one QUALITY EMPLOYEE in a world where manners are no longer important. You have a keeper.
Most respectfully yours, Mrs. Last name removed
Everyone from the office to the drivers are pleasant and helpful
Delivery site is in the same town that we live in; so the deliver occurred within three days of the request.
The watchful eye kept on the level of oil in my tank.
I am new to Rhymes after having been with Dead River Company for over 40 years. I have spoken with three people by phone and have met three technicians during my change. I have been extremely pleased with the conversations and very pleased with the service I have received. I have other properties (rentals) and I will recommend my tenants make the changer as well.
At one time I owned 8 houses and Dead River got all my business. NO more!
Peter Francesco
Customer service and delivery service has been great!
The gentleman i spoke with on the phone was very helpful **EXTREMELY HELPFUL !!!
We had an issue where we were running Danger Low at our cottage... Explained the situation informed that I....I dropped the ball thinking the auto fill was Set-up and I did not.
Bottom line he grabbed all of my details cut our call short so that he could get with dispatch to see if your team could make something happen even if not a fill. He picked up the ball ran with it and we do not have frozen pipes because of him and the great team behind him!
if the big boss reads this please buy these folks pizzas tomorrow and charge my account. They deserve it! you ALL saved me ! THANK YOU Jeff.
Fast reliable service. Great people.
Great customer service and delivery!
Fair pricing with reasonable service.
Timely delivery of products.
Competitive pricing.
Follow up calls from the contract sales office to assure customer satisfaction.
Timely delivery
Your install contact, Scott, has been outstanding and has earned my loyalty.
Always on schedule!
The customer service is great! I love the automated delivery system as well.
They’ve delivered my propane for many years, and I’ve never had an issue. That says a lot! Great service!
called for appt for delivery of K-1 and they were here the next day! amazing service!!
This company responds quickly when needed! Telephone assistance is pleasant and helpful. Each of the technicians I have needed arrived when they said they would; worked efficiently and were willing to explain what was being done.
Prompt service
thank you or getting me the delivery early
We called to request an oil delivery and it arrived the next day. Very pleased with the prompt service.
I live in a very rural area and my road isn’t maintained. I’m a senior and can’t maintain the road. Other companies have refused to deliver oil, leaving us without heat. Your company has never let us down.
Always reliable and their budget plan works for me.
Quick delivery
The person I worked with to get my kerosene delivery setup was very helpful and kind.
Very simple process to order oil.
deliveries are always on time
Pleasant staff at reasonable prices.