Customer Testimonials

I like that I can see the Tanks status on my phone.

Customer Service is excellent.

My husband and I were customers of Rymes from the time Jim bought the business in Antrim and I continued to be a customer, changing the account in my name after my husband passed away 34 years ago. I have automatic delivery and I love the fact that in all of these years, the deliveries have been made exactly when they were scheduled. Being on a fixed income, I am not thrilled with the fact that it costs approximately $22 in fees for every delivery, but I do undeerstand the reason for it. I like the fact that I can pre-buy as it makes the process easier for me. Hoping that I will be able to continue that as prices rise and the fact that I am on a fixed income. All of the delivery personnel that I have had contact with have been friendly and professional.

Deliveries always come promptly as scheduled. Very dependable.

Fair price, great service

Excellent drivers making deliveries

Prompt delivery and paying online and a copy of the printed receipt left to the homeowner.

Thank you.

First name removed
3/9/23

Never had an empty propane tank.

I like that if I’m in need of a minor furnace repair, Rhymes has people nearby that can be dispatched fairly quickly. The previous company we dealt with had one or two independent contractors that seemed to take forever to arrive and didn’t do a very good job.

Efficient service. Customer service has always been responsive with clear explanations.
Only quibble is wait time when calling.

Reliable deliveries, great technical support. We had a generator installed in 2021 that required replacement of all of our outside propane lines; the local Rymes manager, Tom Thorne, and the technician who did the installation gave us all of the support and information we needed.

The driver, he's awesome

When they say they well be at your house

Responsive to customer requests

We have been using Rymes for years. They've always done right by us.

I’m not sure I spoke with on the telephone but she was super friendly and professional! The delivery came within a day and the automated payment option made my life so easy!

Easy to order and quick service. Thanks

I rely on Rymes for home heating oil and propane. The customer service folks have always been pleasant and helpful, managing on time delivery and reliable service. Recently I had propane tanks installed. I spoke with Karlie, Cortney and Crystal to set dates were and the service was provided on-time. Tim, a technician at Rymes, was helpful and informative throughout the process, like the customer service personnel, he is a credit to the company. - Thank you to the entire Rymes crew. - Name removed

There was an issue with my delivery. One call and everything was fixed. Delivery the following day all is well. Quick and easy response!

I have no complaints! In fact, I appreciate that Rymes worked with us when we felt we were paying too much a few years back. I've been quite pleased with the arrangement that resulted. The only reason I didn't give Rymes a 10 is that I don't have much context for comparison -- I have no basis for saying Rymes is better than their competition.

All good!

Prompt delivery, very helpful technicians, easy to contact

Excellent service. They can work with you for deliveries. Have no problems with them at all.

we have a ranie heater and a on demand h2o heater instaled 2 tears ago and we are very happy with them and also the delivery driver is very friendly . I am diapointed that I dont get the same discounts since superior took charge

Fast delivery,

Service is excellent. No complaints. The new billing is a bit confusing though. The statement I get (online) says I don't owe anything and then I get an invoice (online) saying I need to make my monthly payment. Just confusing - don't mind paying the payment.

Everyone at Rymes is very helpful and professional. Their prices are reasonable and the service is exceptional. I would definitely recommend them to someone looking to purchase fuel for their home.

Pleasant associates to provide help

We ran out of oil right during the system changeover. Rymes dropped the ball, but then made good. It was great customer service to recover their fumble so quickly.

Have had Rymes for over 30 years, Propane deliveries are great, have never run out of propane.
Service is also great and efficient.
Name removed