Customer Testimonials
Reliable
The quick service and very responsible service people.
Very easy to work with. Love the budget payment plan. Delivery drivers take care of my various yard decorations when delivering propane. :)
Customer support
Osterman does a great job at maintaining a consistent delivery schedule for both our water and cemetery dept.
Very efficient ordering process, delivery and payment process.
Good communication, good delivery
Good service easy to work with thank you
The staff! Friendly and good customer service.
Delivery men are efficient and pleasant.
Phone people are helpful.
I like having a budget plan. I have never gotten to low in propane.
When I call I get a friendly voice and my questions are always answered. And when I call we get our propane within a week so we don’t have to worry about running out of gas.
Always comes I never run out of gas
automatic delivery
Price
Very reliable
Great service
what I would expect
The delivery men are always very polite and always, without fail, remember to close the gate fully. Very appreciative!
Very responsive (didn’t have to talk to someone across the world - nice to have local office). Friendly, informative- VERY good prices compared to Amerigas!!
Automatic delivery, dependability, good online presence.
Auto delivery schedule.
ON TIME DELIVERY!!
Timely response for a delivery
Price is kinda high, but service and reliable delivery is very good
Super fast Service and Great response time.
The customer service is very attentive to the needs of their customers.
When moving to Clinton back in 2018 I had heard “iffy” things about Osterman. Either people were wrong or they really stepped it up. I’ve never had an issue with them. In fact they have been incredibly helpful when calling or if I have questions about my budget plan. They are extremely consistent when coming to fill my tank. They always leave a detailed bill with what I got and what the cost was. And the few drivers I’ve had interactions with have been great. I even noticed one time my plastic cover to the tank valve was cracked. I meant to call and forgot. The next time I mowed my lawn I noticed it had been completely replaced. Even if they broke it (I really don’t know who did or how it happened), that’s great service right there. Definitely recommend Osterman!
The fact that after so many years we have zero complaints.
This service makes sure propane is delivered, especially before bad weather. I’ve used this business for many years. Their payment plan has been helpful over the years.