Customer Testimonials
Osterman has been reliable and easy to contact when needed. Their delivery staff is friendly and competent.
Efficient and friendly service. Respectful and works with the customer to explain everything clearly.
Excellent staff in Plainfield.
Need more flexible pre buy contracts for people with Generators
Great customer service, dedicated, reliable and predictable delivery on time and accurate timetables.
On time watchdog delivery, fair price. Only negative is charge for non-use since I only use propane for generator and propane fireplace.
Prompt delivery and very courteous and friendly driver.
friendliness, attention to detail, promptness. As a first time patron, I am extemely impressed with the way my setup account was handled.
Customer service people knowledgeable and courteous.
Efficient.
Your drivers are great.
Accommodating customer service.
The girl who delivered my propane was exceptionally great. Extremely friendly and kind. She was delivering to my neighbors house and I went out to talk to her because I thought she was at the wrong house. Turns out she was delivering to both of us. I told her it was easier to get to my tank from where she was at, but the hose didn’t reach even though she stretched it as far as she could. She was patient. She had to move her truck and then go up a steep hill in my backyard to get to my tank I felt so bad for her, but she took it in stride, she was a very nice person and should be commended for her efforts
Easy delivery. Came when I was told he would. No problems.
Quick to respond to when propane was needed.
We like that we don't have to call for refills. We get automatic refills when needed. Also we had a problem with our bill and the person in the office was understanding and easy to work with.
I called and next day they came ,I was extremely excited. Thank you
Fair price and good customer service
Service was great! Had inspection done and tanks filled very quickly on 17 degree Saturday morning!
Very professional reasonable and they always work with customers. Not over priced.
Osterman has been around for ages and I was always confident in their company when I had a home in another town. But a few years back I was upset with them when they frequently allowed my tanks to run too low before a fill up in the winter months. Thiswrecked havock with my furnance and range. It was during the time when the company was transitioning and I thought I may have too look elsewhere for my fuel. Wel, this year, to my surprise, my gas was delivered on time before a cold snap. My delivery woman is very pleasant and efficient. She has earned my trust once again. Keep up the good work!
Your staff is very helpful and friendly and your service is efficient.
Professional and courteous service
Never have to call for service. Always shows up in a timely manner. Thanks!
Easy website, prompt delivery
Automatic delivery
Your delivery is right on top of things Much improved from a few years back when we had to call because we had run out of propane.
Automatic delivery
so far no issues
Friendly employees
I like the new gadget that was put on my tank so I have automatic fill ups.