Customer Testimonials
Great 👍 guy came to install tank
I like the online account features - EXCEPT that it forced me to call for a delivery when I only wanted to top off the rank to take advantage of the current price.
I feel that Osterman Propane should give a more generous discount to seniors. Thank you
Very prompt and professional
Great service and nice staff in the office
As a customer your company has responded to our request. Thanks
Great service! Great communication!!
We are happy to be able to have a 500 gallon tank which most propane companies do not offer. We like the idea that you have a monitor on our tank and delivery is done without us having to call you. Your prices are very good, so I have recommended your services to our neighbors.
Employees always informative, pleasant.
Very good service,
The girls that drive the large propane truck are amazing drivers, and always pleasant! The people I deal with on the phone are always pleasant and efficient as well. Prompt service. Love Osterman Propane!
Your services are great and we appreciate the benefits of propane.
Service people are very professional and courteous
You monitor the supply and deliver accordingly. We have had many years of seamless service from Osterman. Here's to many more!
! My propane tanks arrived on the day they said they would.
2. It was raining and the tech didn't cancel and arrived in the time window that I was provided.
3. The staff, my tech set 3 tanks in the rain and could not have been kinder or more professional (Thank you Nick, you are an awesome human being!).
4. Nick took the time to turn on my furnace, make sure it was running properly as well as the space heater that I had.
5. Melissa and Tiffany both let me know what to expect with clear communication and professionalism.
6. I had some difficulty with the online account registration and when I provided my feedback to Hollie Avery she looked into solutions and as a result improved the customer experience for me.
Thank you all for a 10 out of 10 experience!
Polite easy to set up delivery on phone quick service show up within time stated
Reliable service
Good product drlivery value etc
Service is awesome!
Office folks very helpful
Been customer for over 25 years and Osterman has provided friendly and reliable service.
Always on time.
Quality
My request for propane’s delivery was handled with extreme care. Your representative Gina did a great job handling my request. The young lady that delivered the propane was also very kind and informative
You could be a little better with the Automatic deliveries. I was getting low and you were filling up my neighbor but the tech didnt bother to check my tank. Next door! I had to ask for a fill up.
They are prompt, Profesional and courteous
Fast service
You came when you said you were.
Dispatch is always very friendly and helpful, and the drivers are excellent about calling ahead so that I can be sure that my dogs are safely in the house before they arrive- which is the most important thing to me!
Customer service was very kind and helpful