Customer Testimonials

Timely, efficient, helpful & polite.

Only one thing … I received an auto delivery which I have never signed up for, because I like to call & order, as needed.

Great company! Always fill the tanks within a few days of inquiring!

Easy to order. Nice on phone. Reliable delivery. No problems for 5 years I have had them.

Service

Always keep our tanks full and the billing department is accurate and always available for any questions. We are totally happy with Osterman!

prompt service over many years.

I always try to speak with the delivery person and it’s always a good conversation.

Prompt and courteous

I was happy with the quick response when I worried about an odor in my garage. I was doubtful it was a gas smell but needed reassurance. The techs were very professional

Excellent customer service!

When I need propane or service I don't get hassled. So far everyone is handled themselves professionally

Prompt and reliable😊!

Friendly staff and quick to answer questions and resolve problems.

I called them to let them know i was just about empty i couldnt even see the pressure gage needle.I was told it would be several days before they could come out.This was on a friday early morning and latter that same morning they came out to refill my tank.I was so happy with the quick response.A very satisfied customer ! Thankyou Name removed

Good service and fair price

Excellent customer service

Hreat customer service. The delivery people are extremely friendly. You can tell they love their job.

Reasonable price, great service

I did not choose Osterman as my supplier, you were recommended by GEM. I did not choose Young Electrical as my supplier, they were recommended by GEM.
There have been problems in this installation, mostly caused by coordination issues.
I contracted with GEM to have a Generac installed. I did not expect to have issues between their
subcontractors.
I think these issues have been resolved thanks to Marcel Desmarais.
I would suggest that you all work together and not have the homeowners involved in installation details
I have been a GEM customer for many years, they are pricey, but they get things done right. Having a contract with Generac, should include an all inclusive program.
Name removed

automatic delivery is convenient. If I carry over a balance I am not hounded.

Service came fairly promptly.

polite and efficient service.

if on the budget plan, deliveries are on a timely process.

Prompt professional service, and the delivery people are always friendly and helpful if I need assistance with my stove.

The people I have interacted with are professional and friendly

We ordered our propane and received a delivery in two days. Friendly driver that got the job efficently and quick.

Been with Osterman Propane since 1999 when we moved her to Milford, Massachusetts.
They have always been so friendly and kind on the phone to order Propane. Yes I am that person that calls because I forget I am on automatic delivery 😀

So Hats off to you Osterman
The Last name removed’s

The representatives are ALWAYS pleasant, professional and knowledgeable when I call. The deliveries are always timely. Thanks you!

Responsive, customer friendly.

Fast delivery