Member Testimonials
My family has spent time together working out, enjoying the pool, steam room, yoga classes. It has brought us closer together as we get fit.
I love southwest ymca. But I might be biased because I work there.
My experiences at the Y have all been positive.
I am using EGYM. The staff are all great, available and helpful if you need them. The program is amazing, I’m hooked.
Love WERQ
I like that I feel safe working out and using the pool. The members generally respect each other and don't make unnecessary comments. The machines are well maintained, and the pool hours and staff have improved greatly over this time last year.
A lot for kids!
Great overall experience. Love the layout of the gym and track these being the two spaces I use most frequently. Was able to complete my work out without any issue.
All the equipment you could want for a good workout and so much more pool track courts everything and it’s kept clean and the people at the front desk are very nice friendly and welcoming
Variety of equipment
Very helpful front desk staff
I love every moment in there and the good team they have make me fell like family 🧡
Convenient location, great facility. Really like that it no cost to me as a Medicare Advantage insured person.
Very clean and good equipment.
Lots of parking. Enjoyed the Zumba class
Clean facilities, professional and knowledgeable swim instructors
Clean and cheerful. I only take one class there presently, but I love the teacher, Terri. She actually watches us and corrects or compliments us. Yay!!
The staff are very friendly. I’ve enjoyed my conversations with Michael the trainer/ EGYM rep and Amy, front desk. Facility set up the EGYM in a great spot — plenty of room to move around and adapt the order of machines when it’s crowded.
Some ideas for consideration: wall pictures of staff. I feel badly I’ve forgotten two of the girls’ names. It’d be great to see say pix by the trainers’ desk, second floor, as a reminder. Always nice to use your staffs’ names vs simply greeting them.
Cleanliness in girls’ locker room continues, on occasion. Which is why I gave a rating of 9 vs 10. For instance, hair ties on floor of shower. I saw them there one day—- and they were still there the next day 😳😳. I heard that you’re short of cleaning staff. That’s too bad.
Staff is always friendly. There is always someone cleaning the equipment. Convenient location and never too crowded. Great gym!
Very nice to worlout
Nice staff, clean facility, variety of options to use, close to my home in Timber Banks, community driven
The space is clean and easy to work in.
We enjoy the cardio options although WiFi needs some upgrades. Love the therapy pool and the steam room, while my wife enjoys the lap pool and the sauna. Class options offer a variety, but the times aren't always convenient for our schedule. Have requested a mat table for we older folks who might be able to get down on the floor, but can't get up off of it. It would provide another option for exercises to strengthen our core and assist ailing back and legs.
Convenient for me and not too crowded. Good management. Not enough classes.
and I wish the TV reception would finally be fixed.
Clean, well-kept facility. Staff is always very friendly and helpful. Lots of classes/programs for kids. I do wish that the activity pool had more open hours.
Kindness from everyone. The Pickleball groups are fun. Great socializing. Meet new people.
I play mahjong at the Y. I have played there for over ten years! Adrianna is doing an excellent job with the Senior groups. She is doing an excellent job with the mahjong group. If there is a problem she addresses it quickly.
I would like to see a Strengthh and Balance Class. I would like to see this class in the afternoon during the Fall. I am not here during January - April. I believe many members would benefit from this class.
I would also like to see a Senior Actvity Room. 🙂
Friendly, great variety of classes
I like the classes and all the employees are friendly.
Newer & well-run facility with something for everyone.