Customer Testimonials
Have been a customer for 35 plus years and we are always contacted when service is due
Friendly and curtious
Very professional and well experience.
Explain the what they will do.Then show
Myself once is completed.Also advised
Will return for service is 3 months.
Your staff does a thorough job.
I like the timely service and Corey is the best. He is very professional and does a great job and always addresses all my concerns. Thanks to him. I also think the prices are great.
I am not a big fan of the new review request – thumbs up or thumbs down.
Than type of review does not tell you anything.
When I saw the subject of the email - Terminix of Conway Review Request”, I thought it would be some type of survey for information.
Which I was looking forward to. Especially since I just had service performed and with a new Technician, Brendan Housand.
After the service was performed I asked Brendan to schedule my next visit. I was surprised when he indicated my next service would be three months out. I asked why, he indicated that I was set up for quarterly service. Not sure who made that decision, I know it wasn’t me, I would like to know who made that change.
We have always had a monthly service call of some kind, whether, it was inside, outside, mosquito or fire ant.
I asked Brendan if he could be the technician to service my account going forward. He told me he work another area. Just as an FYI, My neighbors, Linda and Peter Ruff at 8203 Timber Ridge Road, Murry and Janis Chesson of 8202 Timber Ridge Road and Sharon and Ricky Wall of 8200 Timber Ridge Road and of course my self of 8201 Timber Ridge Road all have Terminix for one reason or another. We would really like Brendan to be our technician. Three of us have been with Terminix for many years. I am also aware that there are other residents in the community on both of our streets, Timber Ridge Road and Forest Lake Drive that have Terminix for their service. I not speaking for other neighbors in the community but one would think it would be more cost effective for a technician to service four homes on the same day than having the technician return to the community on different days and times.
Brendan spent some quality time on the property familiarizing himself with my home. More so than other Terminix technicians. He went into the crawl space for a check on things. While he was there he took a video of the area and showed it to me when he same out of the crawl space. Everything looked great and he made a suggestion that I contact someone to check on the insulation, some of it was falling down from the spaces it was place. FYI, No Terminix Technician has done that before.
They are great, we’ve had no problems and the gentleman who comes and services our house is very knowledgeable and very nice
I like that our technician Cory Anderson is always on time, knows his job and talks over with me about any questions or concerns I may have. Always very respectful.
Love everything about your services! Friendly staff, good work ethics, fast & efficient work done!
Dependable!
Very efficient usually on time could clean up job and always friendly people working
Prompt and professional
I’ve used Terminex since my husband & I moved here in 2008 and I’ve never had a problem with termites or bugs. Mike is easy to talk to and explains what I need to know
Chose Terminix over two competitive companies for one reason. The Terminix technician, Brandon Stafford. Mr. Stafford is one of the most professional and knowledgeable gentleman that I have had the pleasure to deal with. Mr. Stafford was both punctual and a pleasure to work with. The cost of the company offered services are all very closely priced. To me, the representative makes the difference. All of the companies who provided a bid employed excellent representatives. However, I made my decision based upon Mr. Stafford.
Vince does great work.
Vince does great work.
The sincere of the treatment and how it is done. The compassion of the technician and how confident he is in his treating of the area
Great job done by professional technicians.
Friendly staff ,they show up on time
I know that I can depend on Vincent. He is always willing to take the time to answer questions.
- Very knowledgeable service provider.
- Explained everything he was doing.
- Asked questions and showed interest in our needs and doing everything we wanted.
Unbelievably customer friendly, very responsive to needs and timely.
Prompt and courteous
Easy to schedule and friendly people.
I’ve been a customer for the past 19yrs at two locations. Service has always been top notch.
Service Techs have been outstanding. Wouldn’t want anyone else for my home services.
Thanks…
Service guy was on time and very pleasant
On rime, thorough inspection, detailed explanation of Termite station inspections, professionalism od service technician Mije Connor. A+
On time, dependable service!
Professional
Thorough and efficient with results.