Customer Testimonials

Great service knowledgeable people.

Expertise

Chris and James are incredible. Always friendly, extremely knowledgeable, and aren’t “salesy”. They never push anything on you and recommend what they think is best for YOU, not their pocket. Highly recommend Rogue Cycles!

Chris is extremely knowledgeable and helpful

They check all the boxes

Good timely service on my bike- Thanks

Outstanding folks at Rogue. Understand everything that a rider needs. Great product. Great service. Makes a person want to go here for any bike needs.

Chris might be the most knowledgeable person on all bike related matters I’ve ever met.

I went in for a bike fit at a friend’s recommendation, and instead within a few minutes he identified several assembly issues with my bike - all of which were missed by the other 4 mechanics who serviced my bike over the years. The fitting went great to say the least. He painstakingly took my measurements, asked me questions about my cycling history, training goals, races I’ll be doing this year etc, and tweaked my bike until I reached the ideal body position with utmost comfort. The whole process took over 4 hours and at no point did I feel rushed. I previously had 2 bike fits but this was the one I’m most happy about. I’ll now be riding those 56 miles in full confidence.

I’m also shopping for a new bike and the advices Chris gave me are invaluable. I didn’t like the wheels that come with the bike I had in mind, so we specifically discussed in great details about different tyre types, wheel widths and hubs, and he recommended a few brands for me to choose. Hoping to order my new bike through Rogue soon.

I can’t recommend Rogue enough. Everyone there simply exudes passion about bikes and cycling. I’ll be a customer for life.

Fantastic service, knowledgeable staff and just a wonderful all around experience. I am incredibly grateful to have experts helping me and will 100% recommend Rogue to friends.

Professionalism, knowledgeable and great service.

Rogue Cycles in RVC and Merrick Bicycles are the best!!

Friendly and helpful

Great service. Nice guys!

Personal Service

Jackson was a great salesperson! He listened and answered questions and he made great recommendations regarding a new helmet for my adventurous son.

Maxwell was helpful and gave me some nice tips about managing my disc brakes

Seamless process to pick up Chris on the phone was very friendly and James was great in person.

I purchased my road bike here 2 years ago. Chris is amazing and very knowledgeable. Everyone who works at Rogue Cycles is friendly and personable. I live in the city and travel to RVC just to get my bike serviced.

Everything

Very knowledgeable. Very honest approach with no hard sell. I live 20 minutes away but it’s worth it to travel for the knowledge.

As always knowledgeable bike people, great costumer service.

Amazing people! Very helpful.

You do the job right. And quick.

Chris and James are the best

Best customer service in the area

The attentiveness, knowledge and experience. The shop employees were very welcoming and patient. Was there for a bike fitting and they went though every detail of the process and explained every reason as to what they were doing.

Fast, friendly service

Professional service and the willingness to work with you.

These guys are super knowledgeable and kind! They helped me fix my jogging stroller tire & guided me in picking out a new bike for my husband and a first ever bike for my toddler!

Thanks for getting my bike back on the road.