Customer Testimonials
Excellent customer service
Always a pleasure working with anyone there. Very helpful, informative and friendly.
Lots of choices to choose from and the staff is very helpful and knowledgeable. Highly recommend, even if just a beginner.
great place to buy your bike
Had a old bicycle repaired at Merrick Bicycles, they were very good. Took the bike in for new inner tubes, they pull the from wheel and started to remove the tire and you could see the tire was tried out and falling apart. I had them replace the tires and tubes, great job.
Friendly and courteous customer service, relationship building atmosphere and great overall products
Very pleasant staff. Work done as promised.
The owner & employees are very knowledgeable, helpful & friendly. It’s a pleasure going there.
Everyone is very friendly and a good service I really love this place
Personalized service, attention to detail, I was given the best advice possible for achieving the correct position on my bike.
Quick efficient professional services
Knowledgeable staff and technicians, very fair pricing, great customer service.
Great attentiveness and customer service
Great customer service. It was very easy to buy product online and pick up in store. They also helped my son figure out the right size bike for him.
Merrick bicycles has a great selection on brands and types of bikes. The service was excellent as they took the time to explain every thing since I am just getting into professional road biking!
I was very happy and satisfied with all aspects of my purchase! Thank you so much
Everything
Best bike shop in NY State
Good people
Very knowledgeable
Can get anything from range of their shops and associates
They are major cyclists themselves so they know what they’re talking about
Great customer service and knowledge even when I wasn't going to buy a bike. I wound up going back and getting one but everyone was great!
Clean fast compatible prices
good work, service done on time, resaonable priced, honest.
Always very accomodating and good service.
Just bought a bike and warren helped me. He was so nice and accommodating… Appreciated all his help!
Good mechanics, staff and parts. Great local bike shop.
Friendly and quick help
There are so many products to choose from. If they don’t have what you’re looking for, they find it for you. I like the personalized service.
Quality products, knowledgeable sales people and wonderful service.
Warren, the manager, excellent guy!
Warren was so helpful.
Quick phone call to find the bike for our daughter and picked it up the next morning ready to go! Smiles all around!

Very nice and helpful staff.