Contact Testimonials
Julie was extremely helpful. I can't believe how quickly she got the information we needed to us. This is an amazing service. I've already recommended it to a friend. Keep up the good work!
So very quick and easy it was to get everything taken care of!
I found CarePatrol on a fluke. I was skeptical but decided to reach out through a email. I received a response within a few hours, on a Sunday night! They have been beyond amazing, so incredibly helpful, and have made every step of this process so much easier!! I would highly recommend them!
Sarah was absolutely awesome. We knew nothing about the process of looking at assisted living facilities for my mother. Sarah simplified the process, found the best matches of facilities that would suit my mother, and guided us through the whole process. This is a very valuable service to offer those in need.
I received same day replies from Diana every time I sent her another message and she helped me find a solution for my situation with an assisted living facility within days!
Fast response, Sareh checked back with me at least once a day.
They were helpful in procuring a memory care placement for my husband.
Julie Sentiff was extremely helpful and responsive. She made the process of selecting an assisted living facility simple and I am very pleased with the selection.
Sarah Rowe is phenomenal! She provided so much information, support and follow-up as we worked to place my mom in an assisted-living facility. She was extremely dedicated, compassionate and caring. She truly went above and beyond. I can’t thank her enough! ❤️
After almost two years of seeking help for my brother and finding not finding answers, I was directed to Care Patrol. I could hardly believe the help, support and guidance I received. Diana Harrison is, and has been, a godsend to us. Her knowledge and expertise has changed my brother’s life in a matter of months. Perhaps what has truly stood out is how much Diana and Don, one of the owners, actually cared about my brother’s well-being. Diana accurately assessed his needs and speedily found answers and was always available to address any questions we had. I cannot say enough about her and Care Patrol. I do not think we could have navigated through the past months without them. My brother is now situated in a wonderful place that meets his present needs and he is tremendously happy. I cannot recommend Care Patrol enough.
There was no way I was going to be able to navigate the system without help. This was a god send and we found a very nice place.
Very caring. Found a place in short notice
Had a great experience working with Julie - she helped guide us through the entire process and answered all of our questions. She is super patient and empathetic - as these situations are never easy.
Help at the right time! That is what CarePatrol provided.
I had one week to find an assisted living facility for my aunt. Diana's card was given to me by the social worker at my aunt's short rehab facility. She quickly responded to my message and arranged tours for me, even accompanying me. With her help I was able to find the best home for my aunt and to move her within a week.
Furthermore, when I asked for help obtaining POA for my aunt, Diana arranged for my aunt and I to meet with CarePatrol's attorney the following week. They spent time with us answering any questions I had for her and her son's future care.
I highly recommend CarePatrol to anyone who has the weighty responsibility of making decisions to care for their aged family member.
Diana answered all my questions with honesty and compassion. She did a lot of the leg work in searching for a memory care facility for our aunt. She seemed to be on the job 24/7 so waiting for an answer was never a problem.
CarePatrol made this process so much easier. Thank you!
Sarah Rowe was absolutely wonderful and delightful to work with. She was very helpful in choosing an assisted living facility for my mother and was always very responsive to my questions and concerns. Highly recommend her and your organization to others who may need help in searching and choosing a care facility.
Sincerely Frank Cehulik
Sarah was so incredibly helpful, with quick replies and thorough, clear advice. Her expertise made a difficult part of our family's life significantly easier and less stressful.
Jeremy Besch
From day one Sarah from CarePatrol has helped us immensely with our father and finding the care he needs. We couldn’t have found an assisted living facility without her. We received help with legal issues too. We appreciate everything that CarePatrol has done for us.
Diana was so helpful and understanding. She gave my family back our hope of finding a place for our mother.
Julie S. Is amazing! She helped find the perfect apartment for Mom !!!
Sarah Rowe has been a tremendous asset to me and my family. Helping me find a new place for my father with Alzheimer’s, setting up screenings, suggesting places I never even thought of.. Without her help I don't know where we would be. I cannot thank her and CarePatrol enough.
Responsive and good follow through.
At a time when we were very overwhelmed and unsure of our options and what to do, CarePatrol came through. Sarah and Don were there to help my brother and I every step of the way to find a beautiful, new, safe place for our Dad to live. Sarah helped narrow down our options and toured the facilities right with us. Don helped us to get necessary legal documents in order. They were caring, compassionate and truly like angels answering all of the many questions that we had. Thank you for all of your help CarePatrol!
Our liaison Julie was extremely efficient in facilitating communication between health care facilities
We cannot fully express our gratitude to bith Julie and Sarah at CarePatrol for all their help in finding the right assisted living facility for our Dad. They helped us navigate everything- from setting up tours and interviews at facilities , streamlining the paperwork, and being a liaison between us and the facility we had chosen. Their genuine compassion and concern for our having to make the difficult decision of placing our Dad (something we promised we would never do), gave us the strength we needed to move ahead. We would recommend them to anyone who may be facing this difficult decision with a loved one. Thank you.
Good Information about Assisted Living options available in Western NY and personal help from a Senior Care Consultant.
They were extremely informative, supportive, and helpful at a time that is very challenging to families.
Diana Harrison of CarePatrol was very helpful during what has been a difficult period with my father. She was a great sounding board for thoughts and put us in contact with the people we needed to speak with. I would definitely recommend Diana and CarePatrol to anyone with an aging parent or spouse.
I was quickly able to get in touch with someone. Julie was friendly and comforting. She was quickly able to help me with my situation.
The list of assisted living options in the area (we are out of town) got us launched. Contact names and phones were also essential, including for screeners. Help with power of attorney was key. We anticipate some further advice re property liquidation. Assistance was prompt and on target during a period when we were stretched thin by an overwhelming number of medical and logistical challenges.