Contact Testimonials
They checked with the facilities to see if we qualified before we toured each one. They went with us on the tours and helped us ask the questions that we needed to know.
Very nice, effective, knowledgeable. Good communicator. Found a great place for my family member. Worked quickly. Looked out for our interests. I could not have done this on my own. So grateful.
Excellent referral for our situation to a continuous care home. Thank you!
Very kind, understanding staff. They were so responsive & helpful in a difficult time. 10/10 would recommend.
They very quickly found a home for my husband who has Alzheimer’s. Very kind, caring and helpful.
Danielle was very helpful, knowledgeable, and empathetic. Her expert help really took an emotional load off of our family.
I didn’t know what to expect honestly. The stress of having a loved one that needed a safe place to move to due to dementia was so overwhelming. From the moment of our first interaction with CarePatrol I felt so at peace that we were on the same page of finding the best location for our loved one. The unknown was explained completely. I was comfortable knowing there was someone in our corner. So Blessed with CarePatrol and forever grateful. Daniel and Krystal were in constant communication and helped ease the process.
Krystal who contacted me early on, is very professional, courteous, patient, and knowledgeable. She didn't stop when she referred us to a facility that was farther away than I wanted to travel, and I really appreciate that because when someone is very dear to you, and can no longer handle their affairs, there's a lot going on. You do need someone that is willing and able to assist you in making certain decisions.
Danielle was extremely helpful in locating a place for my parents and narrowing the options. Her perspective, shared apart from the facility reps, was a great benefit.
I received personal, excellent service and great communication. Jonathan and Reba tell you the truth about cost and availability. They have personally
visited their recommended locations. I choose one and am very happy. It is scary how high the costs are but once they understand what the needs are they are full speed ahead. They arrange phone calls and zoom meetings to take into consideration time constraints of both parties. The Duke Regional Hospital was well acquainted with Jonathan’s company and the quality of his recommendations. Thank you to Care Patrol
Of Durham/ Chapel Hill.
Jonathan is the best! I have used him and Care Patrol twice. They were so helpful the first time that there wasn't any question that I was going to use them the second time. Jonathan was my stress reliever (angel). He does the research and narrows down the options depending on your needs. He is a 10+.
They provided us with options on where to place Mom. I was met at every location all around the state for every facility I chose to visit. Finding a new home for my mother was a frazzling process until we contacted Care Patrol of Durham and they stepped up majestically and now Mom is in a wonderful AL facility and we are all very happy. They are a great repository of people who can help with moving, funding, etc. I highly recommend them.
I loved the coordination of care. How the appointments were made at the facilities and my only expectation was to go to the appointment and decide on a facility for my loved one. Krystal was so helpful and kind for me and my family
Crystal Watkins was very helpful. She’s professional and diligent and she followed up with me to make sure I had been able to make the contacts needed.
Jonathan Clark and Krystal Saniford were nothing but Outstanding. If you chose this team you will be very pleased. I was. Jonathan is very business like and provided excellent services. He was very professional, compassionate to my needs, and knowledgeable in guiding one in the best direction to obtain best match for one's family in Wake, Durham, and surrounding counties,
Alamance Eldercare put me in touch with CarePatrol where I talked to Danielle and within the day she had a place for mom to go, The Oaks of Alamance. It was such a relief, I got a great night's sleep that night! Thanks so much for offering such an amazing resource.
Danielle went "above and beyond" to help us find an assisted living facility that my brother would accept. We can't thank her enough.
I was contacted by Johnathon Clark for my mom who has dementia. He is professional, knowledgeable, caring and thoughtful to the specific needs of the patient and also, the family members. He was so resourceful in helping me find a placement for mom and I cannot be more thankful or grateful. I am so pleased with his support and service. Care Patrol is a wonderful resource and we are so blessed to have had the privilege of working with you!
Debbie Debnam
The people & there will to help
Their patience and expertise with memory care clients.
I worked with Jonathan and Krystal to find the perfect place for my grandmother. Jonathan was very knowledgeable and helpful. Crystal was also an experienced professional. My grandmother was placed quickly and I am happy with the place we chose for her. My family would not have been able to find the facility without the assistance of CarePatrol.
Our family member had been independent until she was hospitalized, and then sent to rehabilitation to regain her strength. As time went on we knew our sister/aunt would no longer be able to live alone. We wanted her to be in a good facility but affordability was an issue as well. I didn’t know anything about CarePatrol until I was given a lead by the rehabilitation center where she was a resident. CarePatrol has been a lifesaver. Once I made the phone call to inquire about their services, CarePatrol’s representative, Krystal, went into action. She clearly explain CarePatrol’s services and assured complete satisfaction. She sent me a list of assisted living facilities. However, she was focused on one in particular that she thought would meet her needs on every level; and we are very satisfied. Krystal, is extremely professional, and very personable. I really felt like I was talking with someone who genuinely cared about our family member as much as we do. I highly recommend Care Patrol of Durham/Chapel Hill and very appreciative of your services. Thank you, Peggie F.
Very helpful. Took me to the places to see what they had to offer. Johnathan had so much information and was very helpful. Answered all my questions and let me know they can help the entire way through everything. Found a place for my dad. Helpful contacts as well as they can help you with estate and VA contacts.
Awesome!
My experience was great. I would highly recommend them.
Krystal was so caring and seemed to really care about my Uncle’s well being. She was very calming spirit at a very stressful time.
They really listened to my concerns and expectations and helped me find a great place for my dad in a short amount of time
In one word, Jonathan.
Very professional and personable--they took the extra time and care to make sure that my loved one was placed in an atmosphere that best met her needs.
Jonathan was thorough and sensitive to our situation. I'm grateful for all his help and recommendations . Name removed
The CarePatrol person we met with, Danielle Meaux treated my family's concerns and questions with so much care. She answered everytime we called with questions or needing to change itineraries. She was so flexible, knowledgeable and kind. Everyone should have CarePatrol's help to figure out how best to help aging family members.