Metro & South Jacksonville

Contact Testimonials

Report a concern   April 3, 2023 — Rated 10 out of 10 by R.B. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

The efficiency and timeliness in securing a safe, comfortable living environment for my immediate situation. My Dr's office staff gave me the referral, I made the call, connected within a day with Pamela, and the wheels never stopped until I was safely moved in at Augustine Landing. Can't recommend this fantastic placement service for Seniors and others with any immediate need for all specific care situation. Thanks Care Patrol Team

Report a concern   March 28, 2023 — Rated 10 out of 10 by S.H. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

We are so very thankful for the assistance Pamela provided in getting our family member in to a safe place. Pamela facilitated the move and got her room all set up with her furnishings. Our family member’s case has been quite difficult and she has been quite challenging. But Pamela worked hard to find the right fit for her. Pamela exceeded all expectations. I don’t know how we would have managed without her. Highly recommend Pamela and Care Patrol!

Report a concern   March 20, 2023 — Rated 10 out of 10 by B.G. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

We had exceptional service by Pamela. She helped my family through the entire process of securing the right assisted living memory care unit for our sister. She communicated with the hospital, all the different options for facilities, and even the moving crew. She presented organized and detailed information on each facility so that we could make an informed decision. She took a lot of the stress out of this difficult process. I wouldn’t hesitate to recommend their services.

Report a concern   March 10, 2023 — Rated 10 out of 10 by J.A. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

CarePatrol is the best resource to help find assisted living and memory care facilities for our loved ones. Pamela Sanderson personally assisted me with:
1) Managing my own emotions as the primary female partner/caretaker
2) Finding a placement for my male partner/loved one who has dementia/special needs
3) Going with me to interview the facilities
4) Getting ALOT of the paperwork in place for the transfer
5) It was a very complex transfer. I could not have done this on my own.
The placement was a perfect fit for him. He is well cared for now. His previous placements (found by myself or another agency) were not successful.
A BIG THANK YOU to Pamela and Care Patrol.

Report a concern   March 9, 2023 — Rated 10 out of 10 by J.G. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Super helpful

Report a concern   March 4, 2023 — Rated 10 out of 10 by D.S. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Erika is great, very knowledgeable, good follow up and prompt.

Report a concern   January 18, 2023 — Rated 10 out of 10 by N.A. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Erica was phenomenal!!!

Report a concern   December 28, 2022 — Rated 10 out of 10 by N.C.W. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Erica was super and very helpful when called upon. She went way above and beyond her job description to give assistance any time needed. Erica is a definite asset to your company.

Report a concern   December 9, 2022 — Rated 10 out of 10 by H.C. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Pamela is very knowledgeable about the facilities in the area and found one that was just right for our brother. It’s such a relief to let her help us.

Report a concern   November 27, 2022 — Rated 10 out of 10 by G.K. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Erika did so much leg work for me at a most stressful time when I had to quickly choose a place to move my mother. She took the time to listen to our needs, she came to rehab to meet with my mother and caseworker. She even helped me interview some of the assisted living facilities. She was knowledgeable, caring and helpful way beyond a “job”.

Report a concern   November 11, 2022 — Rated 10 out of 10 by J.C. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Not knowing the differences between Care facilities, Care Patrol made everything simple. From showing us different options, and being very supportive along the way!

I felt like the the transition for my Mom was next to impossible. Care Patrol worked very hard to find the perfect fit for us.

Report a concern   October 9, 2022 — Rated 10 out of 10 by E.B. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Starting with the first call for information the response was very timely. Pamela Sanderson asked detailed questions to better understand the needs/requirements for my mother's care and the preferred geographic area we were interested in. Pamela emailed me several facilities for review and then made arrangements for on-site tours. After touring the facilities, one stood out as the best fit for my mother. I made arrangements for a return tour with my mother, so she could make the final decision if this would be her new home. She loved it and we made a deposit to hold her room. Pamela's professional knowledge and years of experience made our facility selection process less stressful. Thank you. Name removed

Report a concern   September 5, 2022 — Rated 10 out of 10 by K.B. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Curt Reilly from CFC Jax recommended the Care Patrol and the concept similar to a real estate broker.

Jax Care Patrol put me in touch with Care Patrol WPB Josh Burch. I liked the pre screening of locations and he paid attention to the needs of my father in selecting a community. He also followed up with us after we signed the papers to see if we needed additional assistance.

Highly recommend Josh to my friends here in Palm Beach County.

Report a concern   September 1, 2022 — Rated 10 out of 10 by L.D. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Pamela was most attentive to needs and found the perfect facility despite our initial objections. She is gentle, kind and compassionate.

Report a concern   August 18, 2022 — Rated 10 out of 10 by V.H. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Pam Pam Pam !!!! She goes “above and beyond “ above and beyond ! She is a perfect match for us ! She is EXTREMELY KNOWLEDGE and extremely helpful ! I thank her from the bottom of my heart for all she has done for us !!!!!!!

Report a concern   August 15, 2022 — Rated 10 out of 10 by J.Q. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Very Caring People

Report a concern   July 25, 2022 — Rated 10 out of 10 by R.L. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

CarePatrol is "top notch" - they genuinely care about people and helping families get loved ones into good places. Excellent communication and they GO beyond the norm. Highly recommend CP.

Report a concern   July 18, 2022 — Rated 10 out of 10 by J.S. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

I was extremely pleased with the services provided to me and my sister by Pamela Sanderson, Senior Care Advisor. She initially spent considerable time with me via telephone to ascertain my sister's specific housing and medical needs, and then quickly sent me options. I was under a time crunch in my sister's move from one facility to another, and Pamela quickly set me up an appointment with the facility I chose that same day and met me there. I was able to make a decision in favor of the facility she had referred me to that same day which greatly alleviated my anxiety related to finding a suitable assisted living facility for my sister. I now feel she is in good hands thanks to Pamela's help! She was professional yet friendly and approachable and demonstrated her caring to me and my family. Thanks so much Pamela!

Report a concern   July 4, 2022 — Rated 10 out of 10 by R.L. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Pamela was awesome. She guided us through the whole process. I don’t know what we would have done without her assistance.

Report a concern   July 4, 2022 — Rated 10 out of 10 by D.M. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

We were very pleased with Pamela, she was full of valuable information. Helped us walk thru different aspects of our questions.

Report a concern   July 3, 2022 — Rated 10 out of 10 by S.T. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Very knowledgeable and helpful

Report a concern   May 25, 2022 — Rated 10 out of 10 by R.M. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Knowledgeable, responsive, attentive, available

Report a concern   May 1, 2022 — Rated 10 out of 10 by L.L. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Very good help to find a place for my uncle to live and get the care he needs.

Report a concern   April 28, 2022 — Rated 10 out of 10 by J.M. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

I am an out of state trust officer who was assisting with a client's move to a new assisted living facility in Jacksonville, Florida. Erika Galleguillos was outstanding in her level of service and recognizing quickly that our situation was unique. She could have easily said that isn't my job but in every instance went above and beyond the expectation. This transition could have been less than desirable. Thanks to her compassion and professionalism, everything went smoothly.
Thank you.

Report a concern   April 25, 2022 — Rated 10 out of 10 by D.F. CarePatrol of Jacksonville Metro & Jacksonville South
What did you like about your experience with CarePatrol of Jacksonville Metro & Jacksonville South?

Very efficient with different options👍


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