Ocala & The Villages

Contact Testimonials

Report a concern   September 28, 2025 — Rated 10 out of 10 by T.B. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Carissa made me feel like she was personally involved with my mothers relocation to an assistant living facility. She was very honest, available, knowledgeable of the facilities and patient.

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.C. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Absolutely EVERYTHING! Lisa and Caressa were amazing!!! I was lost and inexperienced in the assisted living arena. Being my first experience and looking for my favorite person in the world (my mom)- I knew I needed help. They scheduled several tours for me to help make my decision. They felt more like my mom’s advocate and family while touring with me. They asked questions on my mom’s behalf that I didn’t even think of. At times, they were my voice of reason when I struggled making a decision. They gave personal input and I valued that. My mom is now in a wonderful facility and I owe much of that to the ladies at Care Patrol. What a blessing! And I highly recommend them!!!

Report a concern   September 5, 2025 — Rated 10 out of 10 by H.D. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

I have had the pleasure to work.with Carresa Mulea on placement for my mother originally for Respite Care and then again for permanent placement in Memory Care. She was very helpful and knowledgeable. You can tell ahe cares not only about the person needing placement, but also about the family. She has even reached out to me since mom has been in the memory care, to follow up.

I highly recommend CarePatrol, and especially Carresa.

Report a concern   August 7, 2025 — Rated 10 out of 10 by C. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Jack Horner is caring and compassionate. Very professional and easy to work with in every capacity. I’m absolutely grateful for Jack and his team for helping my family in this time of need.

Report a concern   July 21, 2025 — Rated 10 out of 10 by C.J.P. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa Mulea was awesome reference to Paddock Ridge for my mom to stay while we went on a cruise. Amber was great also helping us out from Avina Care. My mom liked it there for the 11 days she stayed.

Report a concern   July 17, 2025 — Rated 10 out of 10 by K.G. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Prompt response was very much appreciated. I received info for two in home companion service and I am reviewing this information with my neighbor. He is not quite ready to return home yet, but these two companies will be available to assent and then talk with us. Thank you.

Report a concern   July 14, 2025 — Rated 10 out of 10 by O.W. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Very patient. Not pushy. Easy to work with.

Report a concern   July 12, 2025 — Rated 10 out of 10 by J.J.L. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Kind friendly people.

Report a concern   July 11, 2025 — Rated 10 out of 10 by M.T. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was a lifesaver!

Report a concern   July 11, 2025 — Rated 10 out of 10 by J.G. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Knowledge of your mission

Report a concern   July 9, 2025 — Rated 10 out of 10 by S.A. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa is terrific! I loved her enthusiasm and dedication to finding the perfect new home for my sister. She was active in every aspect of the search with her humor and fun attitude. I really enjoyed working alongside her and recommend her highly.

Report a concern   July 6, 2025 — Rated 10 out of 10 by B.D. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was amazing. She truly puts her heart in sole in helping the family find placement for your loved one.

Report a concern   July 6, 2025 — Rated 10 out of 10 by M.J. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Carissa was very empathetic and kind.

Report a concern   July 6, 2025 — Rated 10 out of 10 by D.S. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

The professionalism and that they really care about you and your loved one. I didn't realize there were people out there to assist you with finding a place for your parent to live.

Report a concern   June 24, 2025 — Rated 10 out of 10 by R.W. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caring and truly concerned about my limitations for expenses.

Report a concern   June 16, 2025 — Rated 10 out of 10 by R.A. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

The personal attention.

Report a concern   May 25, 2025 — Rated 10 out of 10 by C.S. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Everyone I spoke with was so understanding and helpfu!

Report a concern   May 6, 2025 — Rated 10 out of 10 by D.D.L. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa Mulea was the CarePatrol advisor for my brother Scott, a Memory Care resident, and she did an excellent job of directing us to a great family-owned facility that is solely for Memory Care residents. It suits my brother's needs perfectly as a resident and my needs also as his caregiver.

I first put my brother in a corporate-owned facility when we moved to Ocala in 2019 but moved him in December 2024 because the rent rate had been raised three years in a row. I hastily moved him to another corporate-owned facility even though I had Caressa's card sitting right on my desk and should have called her.

The second facility was not a good fit and I was not happy with the way management handle things. A month after he moved there, a letter comes in the mail saying that the room rate was going up almost $500 a month. That was exactly the reason I moved my brother from the first facility.

That's when I decided to call Caressa and ask for her help. I should have called her way sooner. Caressa is great at her job and made the transition from the second facility to the now facility a flawless experience.

Report a concern   May 2, 2025 — Rated 10 out of 10 by J.T.L. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was FANTASTIC to work with on everything. She helped us with everything from tours, new furniture, mover, dentist recommendations, legal paperwork and everything else in between.
We had no idea that a company like CarePatrol even existed, BOY were we relieved and happy that we did. Thanks again!

Report a concern   April 28, 2025 — Rated 10 out of 10 by C.M. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Carissa's knowledge and insight into the A.L.F community was most helpful and we appreciate her services

Report a concern   April 22, 2025 — Rated 10 out of 10 by K. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Excellent experience! Caressa Mulea went above and beyond, to help me and my family. She’s kind, helpful, experienced, and was very attentive to our family needs. She was knowledgeable, of facilities, in our area and even scheduled appointments for us. I would highly recommend CarePatrol, to help with your family’s needs. I would also ask for Caressa. She’s the BEST!

Report a concern   March 29, 2025 — Rated 10 out of 10 by P.K. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was very supportive and setup the visits to the assisted living facilities. Caressa is a very sweet, caring person and I'm grateful that she helped me get my mother into a facility.

Report a concern   March 19, 2025 — Rated 10 out of 10 by S.B. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Good, clear communication

Report a concern   March 10, 2025 — Rated 10 out of 10 by S.P. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was amazing! Very responsive and informative. She quickly adjusted to many scheduling changes that I made and made this stressful period seem calmer. CarePatrol gave me a second level of assurance about the whole process of determining the right level of care and all the options available for my Mom. Thank you CarePatrol!

Report a concern   March 6, 2025 — Rated 10 out of 10 by N.M. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Carissa was amazing. She worked with our budget and found us a lovely assisted living community for my father and we were able to move him in in just a few days. She guided us
with each step of the process and it was a seamless transition.
I would highly recommend Carissa and Care
Patrol to help anyone who needed to navigate
the elderly care placement world. There were so many things we learned from her that we were never told from other organizations that
offered similar services.
She loves what she does and it shows!!!

Report a concern   January 30, 2025 — Rated 10 out of 10 by E.V. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

The care and compassion towards your loved ones’ needs. Always have a positive, understanding mind when listening. They have an impeccable reputation amongst the Care community!
They are very knowledgable and aware of many options available to offer for your specific situation.
I highly and strongly recommend CarePatrol of North Central Florida’s services!!

Thank you!!!

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.Z. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Caressa was super helpful! She helped make finding assisted living for my father less stressful. She is also super friendly. Making me feel comfortable and at ease with a process that can be extremely stressful and frustrating. Would highly recommend!!

Report a concern   December 23, 2024 — Rated 10 out of 10 by L.S. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Very helpful. Helped us to find reasonable places for my mom’s needs. Enjoyed working with Caressa very much.

Report a concern   December 7, 2024 — Rated 10 out of 10 by T.W. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Personal care - Lisa Mosley talked with me like it was important to her that my mother was safe and in a place that suited her care needs - she made it personal and not a business transaction.

Report a concern   November 30, 2024 — Rated 10 out of 10 by C. CarePatrol of North Central Florida
What did you like about your experience with CarePatrol of North Central Florida?

Jack was very helpful in a difficult situation for me !
I’m very grateful for his help and knowledge!


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