Contact Testimonials
Heather was fantastic and so helpful in finding my mom the best care. She made sure we were happy with the placement and made us feel comfortable with the all the unknowns involved in the process. We would definitely recommend CarePartrol to everyone!! We can’t thank you guys enough!!!
Jim did an excellent job finding the perfect living facility for my Mom / he listened to our needs and narrowed the search to 3- which saved us so much time and energy. This process can be very overwhelming- even for the family members - but Jim assisted us every step of the way. We would highly recommend this company to anyone needing help finding the best living situation for an aging family member.
When I learned about CarePatrol, it was a relief because I did not know where my husband could go. Mike contacted me quickly and after discussing what my husband needed and preferred locations, he provided info. He met me at places I wished to tour. He provided what I needed quickly and professionally. He helped me find a place I am now happy with. I never would have learned about it otherwise, . I rate him a 10plus. He was excellent.
Our rep Madison at Care Patrol was fantastic! She was kind, professional and knowledgeable. We are not from the area and needed to find respite care very quickly for a family member that was being discharged from the hospital. Not being familiar with the local respite providers there we really needed to connect with an agency that could help guide us. We found the best option for care within 24 hours for our loved one! They are doing better and are back home now and we will always be grateful for Care Patrol of East Ohio's guidance and care.
the people, especially the pts and amy. very helpful and friendly.
Using CarePatrol helped our family manage the stress of finding the right senior living community. Their advisor offered local knowledge and vetted options that saved us significant time. It is a helpful, no-cost resource that provides a solid starting point for anyone navigating the complexities of eldercare.
Great assistance in finding an affordable appropriate level of care for my parents.
Mark from Home Instead gave me Nicole as a contact at Care Patrol. He thought she could provide a good match for the care my brother-in-law would need. She did a fantastic job!
I was very impressed from the very beginning the prompt response I received when I called and left a message with care patrol. Eric Sailor couldn’t have been more helpful! He put many concerns that I had to rest and was there to answer any questions every step of the way. Eric took the time to return every phone call and/or email and was very helpful in helping my sister understand the process and helped to relieve the stress she was feeling. I would highly recommend care patrol to any family who is searching for the proper place for their loved one!
Beckie from CarePatrol listened to my 94 year old father”s wish list for skilled care, and lined up appointments for us to tour three communities. Dad is so happy with his choice, and so is our family. CarePatrol was a great blessing to our family during a time that felt a little overwhelming to us. Beckie researched our available options and led us through the process. We are so thankful for CarePatrol and Beckie’s help!
Glenn Harless
Julie made our whole experience easy, expansive, enlightening. Highly recommend her
services.
Amanda was incredible professional and extremely helpful. We cannot thank you enough for your assistance and expertise. You made a stressful time for our family quite manageable :-)
CarePatrol was very helpful in the health care selection for my family's needs. I would highly recommend them to anyone.
Ron listened to my preferences and got everything set up quickly!
Todd is awesome! Very knowledgeable and pleasant to work with. He was extremely helpful throughout the process with my dad's placement and even years ago in communication about my mom. Just a good dude. I am so thankful to have worked with him.
- Steve
CarePatrol was very helpful I recommend any looking for a place for there love ones contact them
Marge was excellent to work with.. My brother was little different than most cases and Marge kept with it and didn't give up until she found the proper place for him ..
I can't say enough about Cate Patrol and how great they are and if you get Marge for your assistance, feel VERY BLESSED..
I really appreciated how the young lady was so kind,and informative and was their when I arrived at the facility she was so generous just loved her
Everything! My sister and I were fish out of water and on a short timeline to find my father a memory care facility. We reached out to CarePatrol, and Shawn was Johnny on the Spot. He spoke at length with my sister and me about our needs, goals and timeline, and set up tours for us almost immediately. Shawn is extremely knowledgeable about senior living care. He provided us with handouts and questions and made the process as seamless as possible. He also served as an excellent guide as to what we can expect from every facility, which made our tours more efficient. Further, he is very knowledgeable about dementia and the aging process which was extremely helpful in determining what we moved to the facility. I could not recommend Shawn and his team more!
Ruthie Barkus was such a blessing and amazing help to our family! She offered many resources, gave great guidance and helped set up appointments for us. She definitely helped our family through a very difficult situation.
We cant say enough good things about her and the staff!
Jamie Smith
Shawn Barnes was absolutely wonderful! He was so organized, knowledgeable, organized, patient and understanding. On top of that you could tell he had outstanding rapport with facilities we visited to place our father. We are so very thankful for his help! Will be recommending Shawn and CarePatrol to our friends who have lived ones with similar situations. We appreciate you Shawn! Susan Shaw
Ruthie was amazing and helped us every step of the way!
Thank you!!!
The presentation was very good. We’ve just started Care/Patrol. It’s very knowledgeable and dependable. Platting Last name removed
Eric and Amy took the time to understand our needs and timeline and provided a short list of places to visit that met those requirements. They set up initial visits and follow up visits; answered questions via text and phone. They responded quickly with a lot of details that we needed to make the best decision. I literally could not have done it without their help. I would recommend CarePatrol of Northeast Ohio, and specifically Eric and Amy, to anyone in a similar situation - they are truly experts in their field.
How they helped without any judgment.
Knowledgeable about local options for my lived one’s condition. Listened and understood our situation and needs.
Great experience working with Tabitha. We were able to find a place quickly.
Favorable and very kind. Knowledgeable. It seemed like they knew what I wanted. Sandy and Ron were very friendly. I had a great time finding a place thru them.
The knowledge and help I received.

Ruthie was a wealth of information, contacts and emotional support when my sister was hospitalized with dementia. I live in Calif. so had no contacts in Chicago regarding this unexpected medical diagnosis. I had to get guardianship and find an appropriate facility for her to be placed within a short period of time. Ruthie provided me with several living options within our price range. She also helped me obtain legal advice, real estate assistance, cleaning out and moving help. She is a gem and I'm grateful that the hospital contacted her on behalf of my sister. She knows everyone in the business of support for seniors, particularly with dementia issues. I highly recommend her to any families facing this challenging situation.