Contact Testimonials
Our advocate, Darlene Schneider was wonderful!!! She was knowledgeable and helpful in every step of the process. We could not have done it without her. We had just lost my dad and needed to find a place for my mom to live. Darlene was caring and understood the pain we were going through.
Our social worker, Aletha, was very kind, and gave us lots of great information to consider about options for our mom. She set up the visits to the assisted living facilities and went with us on the tours. She gave us great questions to ask and pointed out important features. It made a stressful and difficult time so much easier to navigate.
Aletha was a godsend. She took the time to answer all of our questions with regard to what would be the best next steps with my parents. She listened to the information I shared about them in a separate conversation and tailored our options to the points I made during our talk. She was always friendly, professional, patient, and available.
Aletha was very caring, attentive and understanding. My brother was not an easy placement and she stuck with me to the end.
Working with the team at CarePatrol was an absolute gift. They’re not salespeople — they’re genuine caregivers who consistently put their clients’ needs first.
It was heartbreaking when my aunt was discharged from the hospital and told she could no longer live independently. I live 2,500 miles away, and she has no local family. I had just one week in Cincinnati to make all the necessary arrangements.
Thankfully, I was introduced to Aletha at CarePatrol. Even before I arrived, she spent considerable time on the phone with me — listening with care, answering questions, and helping me understand our options. She even met with my aunt in person before making any recommendations and anticipated things we hadn’t thought to consider.
During my visit, I only had time to tour two facilities. Since Aletha was on a well-earned mini-vacation, Ron stepped in to accompany us. He was kind, knowledgeable, and incredibly patient. When I unexpectedly needed a notary, Ron contacted Deana, who happened to be nearby. She met us in a parking lot to notarize my signature - a small gesture on the surface, but one that meant the world to me in the middle of a hectic, emotional week filled with healthcare decisions, legal documents, banking, and assisted living arrangements.
Thank you, Aletha, Ron, and Deana. Your compassion and dedication brought clarity and comfort at a time when we needed it most. You make the world a better place.
April was compassionate and understanding.
My father was in an assisted living facility for two years. We recently learned that he needed to transition to a facility that provided memory care. A friend of ours connected us with Darlene. She was truly an answer to prayer. She guided us through the process and helped us find the right place at a cost my father could afford. It would be hard to overstate how much we appreciated her help.
Super helpful and resourceful! Helped me avoid mistakes and wasted time!
Everything. Deana was compassionate, kind & professional. I was looking for placement for someone very dear to me. She knew what questions to ask when I didn’t. She made solid referrals & her knowledge of them & about dementia inspired my decision. I am happy with the decision made.
Professionalism & promtness in getting services for my family The Care Patrol Worker was so gracious in taking my family on tours to facilities & kept in constant communication which was greatly appreciated
April was fantastic to work with. She was able to find us a place for our Aunt which was acceptable to us. Our Aunt moved in and is very happy.
Deana is fabulous! She listens to our needs and provides recommendations based on them. She doesn't continue to bombard us with lists of inappropriate places. She knows a lot and cares a lot. She saved our sanity more than once. A true gem.
My family has worked with Deana Barone multiple times over the past 2 years. I called her in a panic, and our first conversation very helpful. She is so knowledgeable and caring. I always enjoyed working with her and she was graceful about some things that my family did, because they didn't understand her role. I would highly recommend Care Patrol to anyone looking for a facility.
Care Patrol met our family where we were to help us to understand options and resources available for our loved one with Alzheimer’s. Once we were ready to take the next step into a memory care facility, the team provided comprehensive support during the touring and selection process. I highly recommend Care Patrol…and Deana and Aletha…for anyone going through the journey of dementia.
Deana Barone arranged our tours of the MC facilities that we wanted to look at and she attended one with us. We were pretty comfortable with the first place. She communicated with me after I dropped our LO off and I am so satisfied with her. I would recommend that you talk with her.
Aletha was SO earnestly helpful, patient, and Compassionate. Both with Mom and us ((daughters). We live out of state and She went above and beyond and Mom is safer and in a great living facility because of it. We would 100% recommend CarePatrol of SW Ohio to anyone needing assistance with their aging loved one.
Ms Aletha Stewart c/o CarePatrol was extremely helpful in regard to finding an assisted living facility deserving of my grandmother, among other areas. She was patient with my many questions and often long e-mails. Her help has been invaluable.
Extremely caring and supportive.
Very informative and helpful!
Charlene Schneider was wonderful, knowledgeable and caring. She was easy to work with and followed up with me to make sure we had a great fit for my mother. I would highly recommend this service
Great job. Thanks much!
Deana never gave up. She encouraged me and listened to me. Advocate for my stepmom and myself. I appreciate and am grateful for all her time and energy. Thank you so much
Quick response, good useful information. Very friendly
We met Ron Culyer who listened to our needs, offered facility options & helped us narrow down what we needed. Ron remained responsive, helpful, & empathetic to our concerns. He arranged site visits & we were met by staff who knew & respected him in the industry. We had a good journey toward reaching our final retirement living decision.
Extremely supportive during a difficult time. Very helpful navigating the senior living options. Also very knowledgeable about dementia and the support the senior and the family needs. Such a bright light and resource throughout the process.
Deana was very helpful and respectful. Without her help, there’s no telling where my Daddy would be now. Thanks to Deana he is in a very nice place now!!
I received a wealth of information about topics and important issues where I have zero experience. I spoke to a professional who cared about my family and helped me make the best decision for my Dad. I’m grateful for the guidance that we received during an incredibly stressful time.
This is the second time I've used care patrol and both times it was a very good experience. They are very knowledgeable about the care industry.
Ron at Care Patrol has been a tremendous resource. He listened to our desires and concerns with genuine care. He introduced us to several retirement communities and ultimately showed us a development we were very excited about for our family member. He has been readily available for additional questions about future care etc and very helpful. Our family member is now in a community that Ron helped us find and select, she is happy, comfortable in her surroundings and engaging with the community. Ron definitely helped this overwhelming and emotional process be much easier for our entire family!
Rick Edwards
Friendly ,understanding , was knowledgeable about choices, enthusiastic, caring and made a big decision seem very comfortable to us.