Contact Testimonials
My entire experience was with one individual, Diane Trunecek, a Senior Care Consultant in your Manhattan office.
I became aware if your service thanks to my tuning into a Zoom presentation given by Diane many months ago, sponsored by my doctor. I remembered it some time later when I was just beginning to consider a future move to a Continuing Care community.
I may have the honor of winning the title as your longest lasting client. It took me nearly a year to choose and make a commitment and throughout that time, Diane remained patient and always knowledgeable — she’d been in the field long enough to know many of the “players.”
I’m happy to say that, thanks to Diane Trunecek’s experience and good counsel, you are free of me at last. I’m spending my day packing, as the lease is signed and I’m about to make the move at last.
If the rest of your staff is HALF as helpful as she, then your agency has my whole hearted recommendation.
I contacted CarePatrol when I was in an emergency situation with my elderly sister, who was sent to the ER, and was then notified that she could not return to her facility (of two years) because it could no longer meet her medical needs.
I live 220 miles away, and am unfamiliar with the Westchester County NY Memory Care facilities and was in a true panic. Care Patrol was recommended to me by the ElderCare Attorney I work with. Jordan Frey, the President of the company responded to me immediately, and we met by phone the following day; he ended the call by saying “I’m working on it". In two days, CarePatrol secured a lovely, safe, reputable placement for my sister and her husband.
I can’t thank Jordan Frey / CarePatrol enough for all you did on my family’s behalf. I will always be grateful for your efforts, knowledge and for navigating me through the complicated maze of healthcare, hospitals, assisted living facilities, rehabilitation centers etc.
Marianne Long
Massachusetts
I gave our preferences and a list was provided that met those preferences. After a tour we briefly met with Chris (Care patrol agent) to discuss possibilities.
Excellent job
Chris Curran was a wonderful person to work with. Placing a loved one in assisted living is a difficult decision. He was compassionate and comforting throughout the entire process. He listened, weighed options and made appropriate suggestions. He is a valuable asset and a lovely human being! Thank you, Chris, for all your help.
Knowledgeable and understanding, helpful without interfering. They were very helpful at a very difficult time
Diane was supportive, knowledgeable and understanding during a very difficult period. She helped guide me through the process of finding the best care forn my spouse of 49 years.
Senior Care Advisor, Diane Trunecek, was extremely attentive and helpful in listing assisted living facilities in in my designated area. Diane then went on to set up appointments to tour the chosen facilities and provide pertinent information beforehand.
CarePatrol offers services which make the decision making process of which facility to choose much easier..
Jordan Frey is a wonderful guide to the world of adult care. I am very grateful for his insights.
Our representative Jordan was extremely helpful in helping us navigate the different options that were available. I would highly recommend working with Jordan he was there to answer questions and help us determine the best place for mom.
CarePatrol listened to our concerns and responded promptly to our needs.
Jordan Frey was attentive and very knowledgeable. He also seems to have very good relationships with management at the assisted living places
Very knowledgeable and let us know all of our options
Highly recommend Chris Curran for his knowledge about the assisted living communities he selected for us to see. We chose one on the first round. He was professional and made us feel very comfortable during our tours and follow up contacts.
Good information and follow up
Jordan was very professional & quickly found the perfect assisted living facility as a transition before my husband is able to come home.
I was very happy with the information and guidance that Diane T gave me in my search to find proper care for my husband. She suggested a different level of care than I had been considering, and this opened up several facilities I had not previously been aware of.. My husband has been in his new home for just 10 days, but I am very optimistic about the facility. Diane really lifted a great burden, and I am happy with my decision. She was a tremendous help.
(I also had conversations with Chaim, who also was very helpful, but he covered a different geographic area than Diane).
Very caring, professional individual who really listened to what I was looking for.
I have been in touch with Care Patrol for a few years concerning my father's condition. They provided some great guidance early on and kept in touch over time to check in on the situation. Jordan picked up right where Richard left off as he retired. When the time came to move ahead, they were right in front with a solution and worked with my family to see the facility and to assist us in coordinating intake once we were able to make the decision to enter memory care. I highly recommend working with Care Patrol to understand the options and decisions that you will need to make and then to help you to find the right facility for your family's needs.
It’s a long time ago but did a great job placing my friend in a home that met his needs.
Very responsive. Good places to visit. Very empathetic and customer focused.
Having the help of Chris from CarePatrol was nothing short of a blessing. Chris’s guidance of helping us find the proper community for mom was unexpected , he had the understanding of what was needed and the emotional support during the process. Not knowing there was a service like CarePatrol out there , the emotional task was that much easier to go through.
very hands on, in contact frequently. Listened and addressed my concerns well beyond just where to put my mother. Diane is great!
Extremely knowledgeable about the Medicare/ Medicaid requirements, the facility requirements, and patients
I worked with Jordan Frey. Jordan's knowledge, know-how and experience was instrumental in my search for senior living options. His command of details and candor made me comfortable in my decision making. I would highly recommend CarePatrol of Connecticut & Westchester.
Diane Trunecek is the perfect paring of deep knowledge of her subject matter and a big heart. Navigating through this process with someone who understands what is possible and what is marketing hype-- setting up appointments and being there for each one, yet never steering me towards a conclusion before I was ready and able to make a decision-- I can't say enough about her.
Jordan Frey of Care Patrol listens to your needs and finds the perfect place for your loved one. Finding the right placement for your elderly parent is a daunting task requiring scheduling appointments, visits, financial considerations, negotiations, etc. Care Patrol takes care of this for you which is a huge help. I have worked with Care Patrol twice and am very pleased with Jordan’s assistance.
Very helpful!
Jordan was amazing!
Chris was very helpful. Within a day of contacting him he scheduled three appointments for me. He asked questions at the tour so I had complete information. He also gave me his candid opinion when I asked for it, which helped me decide the right facility for my father. He also followed up after the tours. In navigating a difficult time it was really wonderful to work with Chris.