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Customer Testimonials
Great people make it a pleasure to stop in. Knowledgeable people with a great attitude
Great customer service!
Extremely happy with my Electra bike
Great service!
Great store, great service!
Great service and fast turnaround.
There was a great selection and the service was helpful and knowledgeable.
Very responsive and helpful.
Good service, good prices
Incredibly helpful with taking the time to answer all our questions.
Chris and the whole staff was knowledgeable, helpful and answered all our questions!! Highly recommend!!
Friendly, knowledgeable staff, Wide inventory. Part of the community. Ready for ANY challenge!
Fast, friendly, and professional.
The service: "hey, can you please fix this for me?". "Sure thing, we'll call you when ready". Next day, it is ready and the price is completely fair, the bike is clean and the folks in the store are smiling and obviously happy to be here! I never think twice about where to get my gears and where to take my bike for service, and I don't even shop around to look for the best price. I value their service a lot more than that!
Location, personnel, Trek Products…
Always have the parts and accesories i need in stock.
Great service, spacious shop with variety of inventory
All the staff were so friendly. They didn’t make me feel dumb for not knowing much about bikes. They worked very fast, and went above and beyond to get my bike in good shape. I even noticed my bike looked like someone had cleaned it. My bike runs much smoother now.
Always friendly and helpful. Good products. Reasonable prices. Prompt service. Just a pleasure going into your store.
Quick, direct, excellent technicians, fair prices
Services are great especially by Devon.
Great service and very knowledgeable.
The mechanic made my life so easy when working on my bikes this summer. I have learned a lot about my daily rider just because of the expert who works in the back. Thanks Devin!
Very knowledgeable and friendly. Love Trek bikes too
Great personal service!
Friendly competent service
Friendly staff who went the extra mile to get us into the right bikes for our needs- same day!
you had the products I came in looking for
First purchase since new owners. Good fit for the community.

I called several bike shops in Southwest Michigan to inquire about a particular brand and model -- all were authorized dealers. Every bike shop said, "Nope, we don't have that model." But only St. Joseph's Bicycle said, "We don't have that one, but we could order it for you. What color would you like?" Within a week, I was pedaling away on my new bike. Thank you for your great customer service!