Customer Testimonials
Customer service.
They had the product I needed and it was ready for pickup the next day. Reasonable price and friendly service.
Perfect as usual. Fast and reasonable.
Availability of materials on stock and, Costomer services
Great
Great customer service. Very responsive.
polite folks and products are shipped quickly
Excellent and quick response for anything I ask. Consistently
better pricing than most of their competitors.
Great email communications, pick up was easy, product was priced great and quality!
Great selection of materials with helpful and courteous sales staff...
Fast and easy to work with! Little or no waiting. The franchiee and employees at the Charlotte facility are great. I use MSM often and will continue.
~ Jack
Nice and friendly and fast service, I like it.
I just went for a simple sheet of material. I sell building materials so the ins and outs of metal I have no clue. I was easily directed to what I needed and it was prepped and ready in 15 minutes. While I waited I noticed all the orders they received and the staff quickly understood the customer. It reminded me of the old fashion lumber yard where I started 35 years ago. A simple face to face transaction with complete trust in each other.
The selection of stock and the willingness of the staff to help you find what will work best for your specific need.
Very knowledgeable, helpful and friendly staff. Large selection of materials and speed of service. Great! A++
Quick service and had exactly what I needed
Fast, courteous, professional service
Easy to order, fast service.
Its a great place to pick up steel and aluminum for machining small parts.
They had exactly what I needed and you could not ask for a group of employees.
Quick order fulfillment, friendly staff.
Excellent customer service and commitment to deliver
Customer service is amazing!
Great service
Order was fulfilled quickly and accurately.
Staff was very helpful.
Convenience
Very friendly and helpful, and any selection you want. Just wish the scrap bin was a bit cheaper. But overall, a great experience!!
Fair prices, great service whether it’s a small or large order.
Customer support/staff and quality
Service and selection