Customer Testimonials
Purchasing is easy because staff are helpful and knowledgeable. Pricing is straightforward. I like that there are options for cutting and bending if a person chooses as well
very good service
The product was exactly as I ordered, and the price of the product was reasonable. My only complaint is about the delivery - I wish you would offer another option besides UPS. The cost of the delivery was twice the cost of the product. UPS took over a week to deliver it, and I had to call them four times to correct my address (which was the right address in the first place). Finally I had to get Metal Supermarkets customer service involved, and they were great (Nathalie Kamani in particular did an excellent job of following up with UPS and with the store in Ottawa). I would recommend that you stop using UPS entirely.
Great service.
Service is fast and easy!
Friendly and fast service and a decent price.
Guys are friendly and always have had what i need for a good price
Nice variety, no minimum length. Very helpful staff.
Staff is very pleasant, wide range of products, parts are ready on time for pickup, all round good service.
Easy acess and helpful staff
Product was prepped as requested.
I can walk in and physically see the selection and cut to size pieces
I can get exactly the amount that I need and not have to walk through the. mud.
Able to fabricate a special request
Clean organized efficient friendly
Quick support in a professional manner!
We buy it for our company and our account rep is awesome !
They have pretty much what we need !!
Quick service and pick up well organized.
quick responsive and great knowledge
As always the sales reps at the desk are awesome, very helpful.
Online ordering so it’s ready to pickup when going to the store.
Friendly, cautious and no surprrises
Paige Stewart's service has been exceptional!! Five star!!
I've been trying to source two very specific metal bar items to be used as an insert in a hardwood floor, for a very fussy client. Paige has been incredibly helpful and knowledgeable, searching out and suggesting various options and providing samples. She has provided multiple quotes as we've been sorting this out, and she has now found me two perfect solutions to my challenge.
This has been a long, tedious process but Paige has been patient, cheerful and helpful throughout the entire process.
Thank you Paige Stewart and Metal Supermarkets!
David Mahabir
Aspen Wood Floors
Mississauga, ON
Good product, correct specs, polite young man carried it to my car which in my case was greatly appreciated.
Staff was friendly and helpful and the selection of metals was great.
Good service, lots of products to choose from!
The selection and the Customer service is Superior.
Guys were great to deal with.
I didn't think what i was looking for was an oddball item but still had to be ordered in.
Came exactly the day they said it would.
Always have what I need or can get it very quickly.
Chad is the best!