Customer Testimonials
The auto options
I was very impressed by the excellent customer service and care that I received from the team. It is night and day compared to the other propane company I was working with and I couldn't be happier that I switched.
Warmly,
Name removed
Fast and friendly service!!! They seem to always go above and beyond. I am on a WILL CALL basis and they have always come either the same day I call or the very next day. Small town atmosphere is where it's at, neighbors serving neighbors!
You were amazing! We ran out of propane with our former supplier after they had told us months ago we couldn't be on a keep full program.... this was on Friday. I called you Monday morning and by 3 pm we were set up as Steven's customers!!
Fast and friendly service!
I ran out of propane in a newly purchased house, they were out within two hours to refill the tank. So helpful and amazing
Everyone that has worked with our propane system from your company has been very personable and friendly.
Friendly, local humans answer the phone.
We've had nothing but great customer service! Been customers of Steven's Propane for as long as Matt owned it and still customers! Any issues we've had all we had to do was contact Ashley and talk through it! She's always been super helpful!
The efficiency in getting services provided.
Happy with the service we get
I've always enjoyed the small business atmosphere. I'm hoping it hasn't gotten lost with the new company.
fast
Very fast service. We ordered and they came the next day. Friendly and professional.
Very nice to work with and seem to keep my information organized.
I called regarding usage charge and It was taken off. I called for propane and it was delivered the next day. I called to order prepaid propane and , after noting my concern about prices being higher than competitor's, I was offered a similar price. Despite Buckley Chatter comments against Superior Plus, I have been satisfied. Those comments do make me more cautious though. I was told I need a smaller tank though I believe I use enough for the size I have. I was told I would get a phone call about replacing the tank but I haven't yet. I will be calling to make sure that is on my record so that when the usage charge comes up again next year, I will have proof that it was to be taken care of.
Great communication!
Extremely prompt and professional. Super easy to deal with. I called them with a question after delivery and the customer service couldn't have been better.
Thanks Stevens Team!
Reliable
fast service and reasonable prices
The staff!
I highly recommend Steven's. They have always went above and beyond. I ran out of gas on Easter day once, and by the time I got home from church they had been there and filled me up. Didn't even charge extra. They have also worked with my church to help other in need.
I like the fact that I⁰ don't need to monitormy propane tank. I knew it wasp0 getting low and I dont0⁰have to call for elivery. It is taken care of for me. Everyone in the office has always been friendly when I do stop in with any questions.
Office staff is very helpful and polite. I don't need to worry about my propane running out.Always Delivery when it needs a fill.
I never have to worry about running out of propane ... autofill!
The change I would make is how easy it is to contact customer service. I had a few issues with billing and it wasn't convenient to speak with someone, even after I had left a couple messages for someone to call me.
Awesome service, friendly staff, fair prices, so far I'm very pleased. Much better than my previous propane provider.
Friendly and fast service
Responsive service
Fast delivery. Courteous staff except one person I found condescending a couple years ago and that situation was resolved for the most part