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Customer Testimonials
Responsive. Friendly. Staff is available!!
Stevens Propane, at the local level, has provided friendly and professional services to our cabin.
You just provide a good service I have no complaints I am very happy with Steven propane
We’ve been customers of Stevens Propane for over 16 years and have never had a complaint. Excellent customer service. We purchase the Pre-buy plan each year and never have to think about it again. They just come and fill the tank when needed.
Grateful they monitor the tank and keep it filled and ready. I'm always treated nicely when I call their office with questions, etc.
Driver Jim is awesome. My door was cracked open. He called to let me know. Thanks I appreciate that kind of service
Very easy to work with. Competitive prices. Excellent service making sure you never run short of propane.
Friendly staff including the delivery drivers!
Easy peasy
Very friendly and just great service
Great service
The remote monitoring works so great. Don’t have to worry about anything.
Always friendly and timely service!
Reliable
Competent operation by friendly people that make interfacing with Stevens Propane easy to do.
Everything fine
We liked that you are a local business however we do not entertain the idea that you were bought out
Michele, customer service rep that helped me set up my account and order propane, was very helpful. I told her I was new to household propane heat and she walked me through the whole process and answered all of my questions in a kind, professional manner. She and the other staff also made sure that my delivery got scheduled before our move-in date a few days later. In short, they were knowledgeable, courteous and quick. I’d definitely recommend them to anyone in the future.
We like that Stevens Propane is a locally owned business. However, that seems to have changed.
Price is decent. Service is great!
Great customer service
The people/ employees are very friendly and willing to take the time to do it right.
Local and friendly! Also prompt on the refills.
Dependability, friendly prompt
I realize that Todd has left and it seems that people are scrambling to have things run smoothly. I am with Stevens because of the personal touch. I can talk to a person who knows the company and can do things. I appreciate that the company gives a senior discount and a discount for paying a bill within a few days. I recently called for a tank fill up and for a a new connection for a generator. Someone came out within a few days with good service. So I guess I can relax and trust Stevens. A month ago I called for the generator hook up and was connected to someone in Ohio (I live in MI) and she had no idea why I wanted a propane connection. I kept trying to find someone who could help and I got it.
So I want good service, someone I can talk to and trust. I want to feel that the company is not going to take advantage of me. (Like the prior company I was with)
Great service
competitive prices, customer service is excellent
Friendly and helpful office staff. Responds to questions and concerns promptly.
Friendly, professional and responds in a timely manner.
Always able to answer my questions, great pre-buy rates, quick and dependable service!