Customer Testimonials
Superior Plus has always been a company that is easy to talk to, very polite, and their delivery drivers have always been polite and respectful, too.
Always filled when needed and the staff is friendly and accommodating!
You are reliable. However you do not honor your long time customers when it is annual renewal time. Instead you charge them more than new customers.
On time deliveries.
Ok response
Auto delivery
Online payment option
Remote tank monitoring
Courteous service reps for unused line capping
Delivered product when promised fair priced.
Very helpful and respectful and knowledgeable staff
I’ve been with Superior Plus for 27 years now
It’s a Great company. I’d rate it with a AAA+
Very nice people and product is cheaper then most places
Reasonable and reliable
Good customer service promo delivery
FRIENDLY RELIABLE STAFF.
Timely and good payment interface online
I have been a customer for over 25 years. It’s a relationship.
Team was courteous, professional and knowledgeable.
Just started with the company. Great interaction so far.
You are helpful. Helped me understand propane as I have never had propane before
Everything is fine. No issues
02-09-2021-PCM-Talked to First name removed gave survey a 10 but she sees nobody at this time-
02-09-2021-PCM-Talked to First name removed gave survey a 10 because of good service and actually ran out of gas but they got out there and switched the tank out-
I use very little product, but find the Red Creek office personnel helpful and accommodating while corporate policies and billing is less customer friendly than when it was Burnwell.
Timely delivery
Timely deliveries, competetive prices, and Friendly service
Your delivery personnel are very friendly and the two Suburban employees who came out the other day to exchange my tank were very nice and got the job done quickly and efficiently despite having a huge rain downpour right in the middle of it. My only complaint would be the hazmat fee charged with every propane delivery. I'm being told that other companies don't charge this fee every time. Thanks!
When we recently had a propane leak, we had someone at our home in less than an hour. They thoroughly evaluated the affected areas and resolved all issues. They were experienced and quick with their work. Very happy with the service!
You customer service people are very pleasant to talk to. They really listen to you. They are up front and willing to work with you.
Very responsive when calling for a fill up at our seasonal camp. Thanks!!
The service is outstanding,from the first phone call to get things started,to the automatic refills. I am completely satisfied.
Easy online payments and friendly staff
Very dependable
We are glad that Superior Propane arrives before we have to worry about running out of propane! That is such a comfort!