Customer Testimonials
Team was courteous, professional and knowledgeable.
Just started with the company. Great interaction so far.
You are helpful. Helped me understand propane as I have never had propane before
Everything is fine. No issues
02-09-2021-PCM-Talked to First name removed gave survey a 10 but she sees nobody at this time-
02-09-2021-PCM-Talked to First name removed gave survey a 10 because of good service and actually ran out of gas but they got out there and switched the tank out-
I use very little product, but find the Red Creek office personnel helpful and accommodating while corporate policies and billing is less customer friendly than when it was Burnwell.
Timely delivery
Timely deliveries, competetive prices, and Friendly service
Your delivery personnel are very friendly and the two Suburban employees who came out the other day to exchange my tank were very nice and got the job done quickly and efficiently despite having a huge rain downpour right in the middle of it. My only complaint would be the hazmat fee charged with every propane delivery. I'm being told that other companies don't charge this fee every time. Thanks!
When we recently had a propane leak, we had someone at our home in less than an hour. They thoroughly evaluated the affected areas and resolved all issues. They were experienced and quick with their work. Very happy with the service!
You customer service people are very pleasant to talk to. They really listen to you. They are up front and willing to work with you.
Very responsive when calling for a fill up at our seasonal camp. Thanks!!
The service is outstanding,from the first phone call to get things started,to the automatic refills. I am completely satisfied.
Easy online payments and friendly staff
Very dependable
Curtious staff and great service, when I ran out of propane ( which was my fault) they immediately came and filled the tank.
Any time we've had any issues they have been quickly resolved in a professional and friendly manner.
I love the care that we get from superior not only is it a really good product but we get regular deliveries so we don’t run out. I like that when the people at superior realized that it was more cost efficient to come every 6 months vs every three months base on our usage they adjusted the schedule when we had a deficient tank which was actually noticed by the driver who was filling the tank the company addressed it right away and replaced it keeping my family safe. I have never used anyone else and never will
I always get prompt service.
Propane is propane. I like the people.
Very friendly representatives and great web interface.
I appreciate that you are flexible enough to service my small propane tank despite my very low usage.
Fast, courteous, personal service from everyone.
Reliability-the budget plan-the competitive pricing!
I love the nice people working. I've dealt with the techs who fired up my new furnace, brought the three tanks, and the ladies in the office who help me understand my bill. Also they have a wi fi monitor on my tanks. Keeps me worry free.
Fast friendly customer service.
Service is good, no major problems. Representatives are easy to speak with and are pleasant.
Great service and product.
I have been a customer for over 25 years. It’s a relationship.