Customer Testimonials
Great Service and easy to work with
11-14-19-PCM-Talked to First name removed gave survey a 10 because you were prompt and came before December and made a delivery in a day and a half instead of three to four days-
I appreciate the on-time service and courteous customer service when I have questions.
The transition to the new company was easy and had great communication with the young lady that I spoke with before the merger.
Too expensive
Your folks at the Red Creek Office have always been very helpful to me and go above and beyond.
Good service and good prices
Quick delivery.
I had a propane furnace put in and the fella that hooked up the gas line hand tightened the lines!! The Superior installer noted a gas leak, got me out of the house and fixed the problem!!!
I owe this company a big debt of gratitude and will recommend them highly!!
I liked the professionalism of your installation crew
easier to work with than other propane companies regarding anything incl delivery and payment
I appreciate you service you all do a great job! The people are wonderful and have a high quality of dedication to the product!
Name removed
Your service and not having to call a say where is my propane delivery.
Fair price. Good service.
"new cust. delivery was right on time, had to look at tank, dealt with several technicians all were professional and knowledgeable "
Fast courteous and reasonable prices
Customer service, quick problem solving and the people working in the Baldwinsville, NY office are amazing!
10-07-19-PCM-Talked to First name removed Hass gave survey a 10 because he owns rental property likes locking in price very a year at a time and he likes working with Richard Simmons and he has been a customer for 30 years-
10-02-19-PCM-Talked to First name removed gave survey a 10 because everybody there was very nice-
10-02-19-PCM-Talked to a woman who took survey and gave it a 10 because the whole process went smoothly with installation-
Staff is always courteous and helpful. Love the ability to process my payment online and the delivery schedule is so that my bill is never out of control and we never worry about running out of propane. The only time I had an issue with running out was when our primary heat source was not working and I forgot to call to schedule an extra delivery of propane.
09-27-19-PCM-Talked to First name removed gave survey a 10 when he had cottage but cottage has been torn down from flooding and will use them again if and when he rebuilds-
RELIABLE, CONSISTENT, FAIR PRICED
Set up with new account was easy, and very happy with competitive price for this year...
09-10-19-PCM-Talked to First name removed gave survey a 10 because of ladies politeness in office and guys who came out were great-
Convenient and reliable
This is a great company, with good communication and great service. Highly recommend.
They don't let you run out.
Their repair service is awesome and they keep us warm in the winter by filling us up before the snow comes!
Service technician was knowledgeable, courteous, and professional.