Patient Testimonials
Dr. Patel was exceptional. After years of going back and forth between providers trying to understand why I continued to experience recurrent ruinary infections, he was able to explain the likely underlying pattern within the first few minutes of my appointment.
He listened closely to my full history, took my symptoms seriously, and connected pieces that had repeatedly been considered separately. He explained in a very clear and understandable way how chronic constipation, inadequate fluid intake, the close relationship between the bowel and urinary system, and possible difficulties with complete emptying can create conditions that contribute to recurrent urinary infections. His explanation felt like the missing puzzle piece and made years of symptoms finally make sense.
What impressed me most was that he did not stop at offering a theory. He immediately identified the specific testing needed to better characterize the bacteria and guide treatment testing I had previously researched and attempted to advocate for but had not been able to obtain. I had not mentioned that research to him; he independently recognized that it was the appropriate next step. He also developed a concrete treatment plan and provided a thoughtful referral to another specialist to address the underlying concerns. I was able to schedule that follow-up within minutes.
Dr. Patel was knowledgeable, affirming, thorough, and genuinely compassionate. He explained complex information in a straightforward way without being dismissive or making me feel rushed. After years of fragmented care, this was the first appointment in which I felt that someone understood the complete clinical picture and knew how to move forward. I left the visit feeling heard, relieved, and hopeful. I highly recommend him.
He is a kind, compassionate doctor who is genuinely interested in your health.
Great doctor who cares about his patients
Calming , very understanding and explains everything
Efficient. Answered all of my questions. Gave me helpful suggestions. Kind.
Dr. Steve Pierpaoli, is one of the Greatest medical doctors, who deeply cares about his patients. Just had my six month check-up with him today and learned that he will be retiring. "I AM DEEPLY SADDENED TO HEAR HE WILL BE RETIRING IN OCTOBER 2026" Not sure if I will stay with the medical group for my Urology medical condition. Scott Stewart, Merrionette Park, Illinois
I could talk to him real easy and explain everything
She was up front and direct to my bladder problem suggested a medication that would help and l am going to try it ? I will be going back in 3 months to tell her my results?
Great Doctor - put me at ease. Knowledgeable both Doctor and staff that kept me informed of what to expect. Relieved my anxiety
Nice down to earth people.
Karen treats you like a human not just a patient. Everybody in the office is a professional
the office replies quickly to our questions and request
Pleasant, courteous,knowledgeable.
All the staff.
He is very personable
Attentive, concerned and provide all informations needed.
I came to the office after having a procedure in the morning. I was in excruciating pain! He took me in right away, problem was diagnosed, and he treated me asap. Made a world of difference and I have been much more comfortable since then.
He and the staff were very supportive and made me feel better.
Very professional and attentive to patients concerns and needs. Great follow up.
Straight to the point short waiting time.
Jackson was very thorough explaining my situation as well as compassionate.
I was taken care of very quickly with very short wait time. The doctors’ assistant was very friendly and professional and Dr. Chavin very thorough and to the point regarding my health issues and what to expect in future. All my questions were answered throughly. The biopsy went very well and I felt hardly any pain, which I was expecting. Although it was my first visit with him I feel confident Dr. Chavin is the doctor who can offer me the best medical care I can expect for my needs.
Easy to understand,explained things so we could understand what tests results meant. Very professional and friendly
Kimberly was very clear in her explanations to me. She was pleasant and patient and made me so very comfortable during my visit. Answered all my questions and put me at ease. I would highly recommend her and the office. I like the location, staff is good and office is clean.
Nice
very knowledgeable urologist. A great surgeon. explains all your options and tells you what he feels you should do.
very nice place
Dr. Defranco was great. Very nice, knowledgeable and professional. I feel very comfortable talking to him about my medical issues. Thank you.
Very detailed and makes me feel comfortable
He was very thorough and answered all my questions.
Thank you for everything