Customer Testimonials
They were very friendly and very helpful. I look forward to working with them in the future.
on schedule
I like that not only do I get a receipt in the door but also get an email telling me they delivered & how much . Nice to know if not home !
Timely and responsive.
I love everything:
Reasonable rates
Prompt efficient service
The fact I can manage my account online
Knowledgeable staff.
I like the convenience of your service but truly I am thinking of changing companies since your price is very high compared to some other companies I have been told about.
Jeff was an amazing tech. He carefully explained everything that was going on both to me and my exuberant 6yo.
Very prompt response to phone calls.
Service was pretty quick when I needed a refill on my propane tank
Great employees, excellent service
Been with you for 35 years or more.
-- People on the phone are ALWAYS responsive, courteous, informative and helpful
-- Website is easy to access, and use and it is informative
Their budget plan is excellent.
I like being able to see an estimate of what is in the tank onlline
Whenever I have requested an earlier delivery than was scheduled (usually when it gets lower than expected during a run of below zero weather) they go out of their way to accommodate. And the delivery driver always thanks me on the printout for the delivery for keeping the driveway clear or shoveling a path.
Would definitely recommend,
I like that I can speak to a real person when I call or email. Also the online portal is wonderful for ordering fuel etc. I like getting a senior discount as well and being able to lock in a price and use the budget plan.
Just had the tanks installed
You never let me run out of fuel and your emergency repaIr service is good and comforting.
You have been reliable. Also last year when I had a propane leak you came promptly and took care of it.
Really great delivery person! Very personable and efficient.
They are seemless.
the service and price can't be beat
Prompt personal service
The people that work for Suburban are knowledgeable, conscientious, and helpful whether regarding scheduling or technical aspects of gas service or the furnaces and household appliances that require gas. The suburban drivers are quite courteous on the road as they navigate joggers, kids, dogs, farm animals, and equipment and the road surface in all of its seasons.
I like the affordable prices you offer and how helpful you were in helping to install new propane tanks for us in a timely manner.
Reliability and good communication
Just do the job when needed.
Prompt, great customer support, transparent about pricing, willing to work out payment plans, love text message communication
Always attentive to my needs.
Professional, informative and had a great sense of humor!
When I call you know who I am. And where I live and you deliver the propane in a timely fashion. What more could I ask for, lower prices? Sure. Dream on!
When needed…they are there…
The customer service, delivery, & service team are top notch.