Customer Testimonials
People are great
When our tanks were getting low after Hurricane Helene, they got us propane the first day they could get to us. Appreciate all the efforts. Members of our family with health issues, needed the generator to keep meds cool. great job to our delivery driver.
Prompt service with easy convenience, kind and courteous assistance. Thanks Darlene Caldwell at the Shelby office. She and all of the ladies are great.
They were quick and efficient
Friendly, efficient staff. Good response when propane needed to be delivered.
The customer service representatives of the Shelby office of Carolina Energies are outstanding. One person in particular, Darlene, has been my go-to representative for many years. She provides superb customer service.
Additionally, the individual who makes our deliveries, Ricky Poole, has taken care of us for many years. He is the best.
Delivery Driver was very polite and socible.
Quick response to customer need.
Courtesy and promptness!
We were amazed at how quickly you were able to come and fill our tank after the hurricane. Your employees are so kind and helpful!
Very prompt response to needs.
Fast service , fair prices and willing to help the customers
Autofills always on time. This time made sure we were tanked up before the storm to supply our generator.
No hidde
N service or delivery fee, no call in order fee of $35 , like Heritage Gas that’s why I changed gas also like 4.79 gal. If tank runs low below 35 % they automatically bill $50 driver leak test fee. people very nice and accommodating Carolina Energy
Quick deliveries
First of you work with people...like me who is on SS...everyone is really nice...office people and delivery guys....
I have experienced years of great service
Polite and friendly customer service on the phone
Every thing
Thank you for working with my schedule. Employees were fast and professional.
Easy to wok with and speedy delivery
Price and delivery
Dependability and good customer service.
Ordering propane was easy and the product was delivered quickly. Making payment was a simple process as well.
Quick response when I called for fill up
SPECIAL PRICEING THEY PUT ON! THEY ARE VERY CAREFUL ABOUT YOUR YARD AND GRASS. WE JUST THAIR SERVICE!!!
Driver was very careful as he wove through my wife's flowers to fill our tank. Great job!
Great service, easy to work with.
Delivery is fast and simple .

Excellent phone staff and response time