Customer Testimonials
Reliable service.
Very responsive to my phone calls, and very friendly.
Dependable service and affable technicians
Very nice staff and they respond quickly
Whatever I’ve needed has been done in a timely manner. I have used Coastal Energy for 17 years.
I LIKE HAVING A LOCAL OFFICE THAT I CAN DEAL WITH. THE LOCAL EMPLOYEES ARE PLEASANT, KNOWLEDGEABLE, RECOGNIZE ME AND TREAT ME WITH COURTESY. CINDY IS ESPECIALLY HELPFUL.
Fantastic staff, very helpful and accommodating.
Nice people on the phone and they have good prices and great service
Cindy provided an excellent and timely response to my leaky gas tank. She kept me informed as to when the service would be provided, as well as expected costs.
Randy was the service tech that removed the faulty regulator and replaced same. I have had Randy previously service our fire place and he installed our outdoor gas grill. Can’t stress enough what a true professional he is. He communicates with the customer to inform and advise for proper operation of the equipment he works on.
Well done by Coastal Energy!
Very dependable. And very professional.
Always professional and quick to respond. The best!
The professional care, from the initial office phone call to the on site visit and follow up.
Prompt service. Helen was very considerate.
Prompt and totally customer focused. Highly recommend due to value and support.
Customer service is second to none, a real person answers or prompt return to your left message
Friendly service.
Prompt response. Easy payment options
Call center was responsive……guy who came out and ran test was knowledgeable and helpful….delivery guy knew what he was doing….a. Professional shop……
Easy to set up appointment online and like the auto pay feature saving a little money.
Very knowledgeable!
Great people taking calls, quick service, willing to work on problems at my home.
Good company
Good people
Timely delivery.
They did what they said they would do.
Product good services excellent
3 years experience
Service technician was great and very helpful. The third party that answers service line is mediocre at best. All good when I spoke to an employee to schedule setup, but it was painful to get there.
Friendly and professional.
Quick response from requests. Employees are polite and professional and nice.

Your staff did an excellent job refilling our tank. The only request we have, if possible without an additional, charge, is that you come later than 9 am. My husband has a serious heart condition and we both sleep late. I have a fractured ankle and sometime I am awake at 2 or 3 pm at night.