Customer Testimonials
very nice company to call. The ladies that answer the phone when I need my tank filled or to pay by bill are super nice and easy to work with. I really appreciate that it is a person, not an automated system or a random call center.
And the lady I talked to about service options was just as nice and easy to work with.
They are prompt
Both people you sent to our house were friendly and professional and took their time explaining everything.
We are new customers and the service was excellent, we are so glad to be associated with a company that cares and services a customer on time and has quality service. Thank You
The person who called today to see why I gave them a poor rating was very helpful and tried to explain the system and why my payment increased so much. I would like for the home company to better communicate with their customers.
Your service people do a fine job and keep my tank topped off. Your company is preferable to Tidewater Energy. It is just a shame that gas prices are so high, though that is no fault of yours.
Customer service is exceptionally accommodating. Polite and professional.
Good service
Showed upon time, through instructions, friendly service.
I’ve had the pleasure of talking with Mrs. Elsie Taylor from the Farmville office and her customer service goes beyond great measures! She is a pleasure to talk with whenever you have any questions whatsoever regarding your account. Great customer service is so hard to find this day and time and it really goes a long way! For me that is!! If all other representatives at all the branches are as pleasant and nice as Mrs Elsie is, then this company will go a long way!!!
Very happy with service
Very nice service
Best service around. The staff treat you like family, and always deliver with fair prices as promised.
The Farmville NC office has highly competent and nice staff.
The men who came to my house to fix a broken shut off, were friendly and quickly got things fixed. They checked the tank and made sure everything was right.
Great service and very timely.
Company has been very accommodating
The service guy was awesome very nice and professional 👍
The return call to see if you can make things better and your understanding of my issue
i like that you come out and fill when needed. The men who come and fill tank are quick, friendly and efficient. when i wasnt happy about cost, you let me know i could order and lock in a lower cost.
thanks for your help to a first time user.
Great customer service and response
The delivery drivers respect our property and do not rut up the property.
reasonable
Enjoy dealing with the local staff
Great service and knowledgeable staff!!!
Great customer service!
The virus has been the only problem that has been trouble for us
But the whole crew at B&C LP has been here for us for 7 years. The are polite, respectful, courtesy of their customers.
Always on time, always courteous , allows different payment options including prepay.
Provide services as promised.
Customer service was great!