Customer Testimonials
My last delivery driver was very courteous and helped me understand the operational features of the storage tank.
I like also the senior citizen discount… hope we can up the % soon
A great company. Always helpful. Employees are always very helpful and friendly.
Staff has been awesome. The install crew did a great job. I appreciate them.
Friendly staffing
Princess in the Blackshear office has always gone above and beyond to ensure our gas needs are taken care of. She has helped with parts and services for many years.
Service is fast and efficient.
Quick service!
Customer service was excellent. Very professional and yet so enjoyable to talk with.
Service was great!
Good folks and good service! Competitive price...
What else is there to say 🤠
We were able to request service online and they came within 4 days, which was great!
Website and app easy to use.
The representative from the company that completed the services was knowledgeable, friendly and timely. He was able to answer questions we had, let us know the charges up front.
Excellent customer service !!also fast acting service manager really goes above and beyond to her customer also drelivery driver was great even closed the gates after he left !
Great customer service!!
Fast and reliable, with very courteous perssonnel
Only gas company I’ve ever known my whole life of 61 years
I Never have to call for a service you guys always check if I need it and no problem with the product.
good installers good office workers
Quick response and ease of getting refills.
Prompt and polite.
Our new account setup was ongoing for a few weeks and we were informed during a safe check that our property used an older, banned heater which required replacement before a safe check could be completed. Then our property was damaged by hurricane Helene and caused many more weeks of delay to remove dozens of fallen trees and tons of debris. We were assisted greatly throughout this effort and unavoidable delays we encountered. Many thanks to Joyce Tanner in the Douglas, GA office for both her patience and her professional assistance.
They really came through for me .. A couple of nights ago I ran out of gas at around 8:30pm. I called and Karen sent the driver(I can't remember his name) right out. Thanks again Karen and the driver for saving the day.
They worked on getting me gas way sooner than scheduled because I was completely out.
Customer service representatives are courteous and professional. Tank installation was okay. Installers were professional and very nice. Only problem with tank installation was the installers left on first day to get parts and indicated they were “running to town”. The never returned and did not call back so your customer wasted an entire day waiting on their return. They came back next day after a call to customer service. Still waiting on delivery of the gas. Installers notified office of gas need prior to leaving
We never have to order lp gas, Brantley Gas has an online tank estimator, on my account, that is accurate enough for them to deliver our gas when low. I really like the ability to pay online.
WE live close by. They are quick to respoud .
the delivery and setup crew was the best ive ever seen, extremely professional and thorough!
I was impressed with the concern of the person who answered the phone. We had requested some one to take a look at my gas fireplace which was not lighting with the remote control. She did not know if there was any gas in the tank. since we had already tried to light it (and didn't really know what we were doing) her concern was that perhaps there was gas leaking into the house. She sent someone over to both fill the tank and talk us through getting it lit. She told us to stay outside until someone got there. Turns out the remote had enough juice to light the remote but not enough to ignite the logs. Also filling the tank helped.
I had never had a gas fireplace before and didn't know much about it.
Thanks to both the lady in the office and the gentleman who came to help.
Great service and being able to talk with yall