Client Testimonials

Great communication and great job cleaning up after our two dogs!

Great place for your pets when you have things to do for when you can’t take care of them yourself.

Convenience. Friendly staff. Separated rooms for different sized dogs.
The only thing we don't like is the extra fee to feed our dog during the day.
We cannot fathom our dog going a whole day without eating so we provide a container of food and specified time.
A $5 fee each time seems to be a lot.

Great up beat staff very welcoming.

While registering, was able to see dogs who had obviously been there previously were very happy to be back and to be going inside.
Staff very friendly to dogs and customers.
Easy to establish account and to get information on the services and how to access them.
being able to see how the dogs interact because of the camera feeds and ability to see with the App how dog managing.

Friendly staff, great daycare rooms. Conveniently located close to home.

The new groomer does a terrific job on our Newfie.
So glad to have a good groomer so close to home.

I like that there is someone in with the dogs and the theme days are fun

The team is so friendly welcoming and outgoing. I love the webcam.
I feel my dog is safe and well cared for and has so much fun here.

I like that every staff member I have met has been super friendly and kind. I am happy that I can view my precious pet throughout the day playing with her new friends. I am so happy to say that this has been a great experience for us and I absolutely will be recommending Dogtopia to all our friends

So easy to work with you guys. The app is great. The team is very accommodating and provides flexibility when my plans change last minute. Everyone treats Benny like a little prince and I feel so comfortable leaving him there!

I was so happy with the stag. I love that there is a spa available and so many activities to keep my puppy entertained. He loves all dogs and has been having the time of his life. Even though we went to the Burlington location because it was closer to home. I would highly recommend the Royal Windsor one as well. Thank you

I love everything about the Kitchener location. They really look after my dog and all her needs. ROGUE is always happy to go in and is wonderfully tired when she comes home!!

Friendliness, cleanliness, kindness.

Very clean and friendly staff

Friendly staff; good hours; take very good care of our fur-babies.. they love it there!!

Friendly, super caring staff. Theme days are epic. My dog LOVES going.

Friendly and caring service, ability to see our dog on video, our dog loves to go to daycare, and clean facilities. So thankful for your attention to the dogs, and opportunity to get some good exercise and fun for our dog!

We appreciate that the staff treat the dogs like their own. There is always extra curricular activities to keep the dogs engaged. We also like that it is full service with grooming and boarding options available

Put my mind at rest. I knew rhey would take good care of my pup. No pressure to buy anything. Having the cameras was a comforting as well. What really stood out to me was how great Rosa was to her staff. She told each employee, by name, what they did well during their shift. She is a Manager that anyone would want to work for. This positive atmosphere is reflected in the care they take. I will definitely be taking Nigel back.

Friendly staff and an obvious love for my dog

They remembered my dog even though she hadn't been in two years! They give me great confidence that she is well cared for and loved.

Our pup is treated like family. Everyone knows about her day and how she’s interacting with other pets. They even get excited to see her, which is really nice!

We feel guilty when we have to leave her overnight or have too many days in a row in daycare but, it helps us cope knowing she’s in great hands!

Skill and communication with groomers. My dog comes out looking great after every visit, and she seems to enjoy coming over as well!

Friendly staff. Listens to customers needs. Easy to communicate with.

The ladies were wonderful and friendly. thanks for making our first visit great for both us and Milo

I really like that there are cameras so I can monitor my dog but I don’t understand why they are off on Sundays and long weekends. I like dogtopia but would like if they would send daily updates for dogs who are in boarding. The staff is great!

Very friendly dog seemed comfortable I like that I can see him on web cam

The staff is friendly and Barney really enjoys going.

Extended opening hours, amazing staff, ample parking, conveniently located, fair pricing.