Client Testimonials
The staff are very friendly and good with my dog.
They always keep me informed if any changes.
Bruno has been going since being a puppy and loves it
The variety of theme days, the friendliness of all the Dogtopia team, the ease of booking services on the app.
Having a big group a friendly dogs has helped socialize my puppy more than I ever could on my own. He has so much fun at daycare. You guys are constantly giving away free treats, pictures and samples. Every member of staff very clearly loves working with dogs, and everyone is great at communicating with me as well. 10 out of 10 for sure
The welcoming staff towards their love for all the dogs
Everything
Really good haircut for my dog, staff was very sweet and helpful, and fairly cheap price
Thank you so much for your feedback, Martin. It is important to us to provide the best possible service and to leave you satisfied with each and every visit. We look forward to seeing you and Nora again soon!
Very friendly and clean. My dog had a great day!
People are great. Facility is clean and fun for dogs! Ernie come home exhausted and happy!
prefer Dogtopia boarding over kennels so that my very social dog gets lots of play time
Friendly staff, good environment, webcams, easy to use app!
The staff at Dogtopia are great and always welcoming. Irene at reception is very helpful, courteous and customer focused on the telephone and in person. Sarah is my standard poodle Hector’s groomer. Sarah is the best!
The K9 Coaches are super nice. Our pup Jasper loves his day care visits. On top of it, I love that they have the trial program to screen and take nice dogs only and don't allow reactive dogs.
Professional. Friendly. Close attention to dog’s face physical limitations and needs.
Dogtopia of Bloor West has very caring, responsible and well trained staff. My toy poodle loves to spend the day there. The groomers are also very good.
Love the service. The way the staff behaves with my dog is great and my dog (Booboo) felt comfortable the hole time he was there. Also very happy and satisfied with the grooming
I wish to thank everyone for looking after my Booboo ❤️👍😁
Thank you so much for your feedback, Tony! We are so happy to hear that you are happy and satisfied with our grooming services! We will continue to work hard to exceed your expectations and look forward to your next visit!
The daycare hours are great, there’s a spa/nail clipping service available on site which is really convenient, and I like how nice and caring the staff are. Open another location in south Barrie!
Transparency
Fun for the dogs
Social
Friendly
Accommodating
We feel so welcome, Charlie starts to howl the minute we get close to the entrance and he can’t wait to get through the door . Everyone I’ve met, staff for sure and management love our dogs and they know it. It’s a huge help for us.
Staff are friendly! Miko always have a blast at Dogtopia lionhead. Always have fun activities for pets and pawrents! Highly recommend to everyone!
Dogs are well taken care of at daycare. Special event days are great.
Excellent customer service and attentive with my dog
Great customer service the staff are amazing
Buddy absolutely loves his time there
friendly, Smiling creative staff. clean and accomodating. i like that they try to use the basic dog commands during their stay.
Everything about their program. All services offered.
I really enjoy Dogtopia's setup/ structure. I think it's great that there are 3 different dog groups so that a dog can find it's best fit. The meet and greet system is organized very well to introduce a new dog. The staff is really patient with the animals and very friendly.
The Staff, they are all amazing! The location is perfect for us.
Thank you so much for your feedback, Geraldine! It is always a pleasure to care for you and Moose each time you come in! We are thrilled to have you part of our pack and look forward to your next visit!
Friendly staff. Easy check in/out. Dogs have fun in mostly supervised environment.
Didn't like that they crate dogs later in the day. We weren't informed of this, it is not posted anywhere on the website, and we asked about it only after crating of our dog happened without our knowledge at another Dogtopia. For the most part this isn't an issue as it is rare that we have to leave him at the facilities later in the day.
Our dog has severe human separation anxiety and the reason we use Dogtopia is because we thought he was supervised by a human at all times. Not sure about the Kitchener location but at the other location the crating happens in a room without cameras so that neither the owners or the staff know if the dog is under stress. We thought that later in the day, the dogs would just be amalgamated into fewer rooms.
The staff are great! They know my dog and he loved it there.
We love being able to check the live video of our girls throughout the day.
We know our furbabies are in good hands at daycare!
I'm very grateful for all the staff at Dogtopia, my dog is very anxious especially around people and they have all managed to gain her trust. I always know she is being well taken care of when she is there!