Customer Testimonials

Great service

Complete store filled with Trek

Great Customer Service

I like how friendly everyone is to customers and the respect for every rider be they professional or casual like myself!

Very good selection of Bikes and Parts. Also, good selection of nutrition products.

convenient location, friendly and helpful staff

I appreciated Presley's assistance and knowledge of the radar unit I purchased. He was extremely friendly and helpful...such a contrast to other local area shops!

Everyone was so nice and very helpful!!

Friendly and knowledgeable staff. Good quality merchandise.

Great service, friendly and knowledgable staff, and cool shop!

Awesome service and reasonable prices make Crossroads Cycling the best bicycle shop around

The staff is so helpful and the service is so great! When we couldn't get the bike that I had purchased in my SUV, a staff
member brought it to my house for my wife's birthday at no charge.i

They carry the top of the line products. I was impressed by their knowledge and level of service. Technicians were friendly and were ready and willing to help fix the problem with my bike and get me to the triathlon the next day! Thank you!

Customer service & knowledge of product. Sales person was very helpful in answering questions and helping me find a bike that fit my personal level and goals.

Great selection of bikes, parts, and accessories. Friendly staff. I wouldn't shop anywhere else!

They were able to fix my broken spoke on a Tubeless Cush Core wheel without issue. The wheel is holding all its air pressure several days later. Great people to work with and very personable.

Rick assisted me and was very helpful and accommodating. I am disabled, he assisted throughout the whole process from getting the bike off the car, fixing it and processing my payment. Great customer service.

Friendly and knowledgeable staff, quick turnaround on repairs.

Very helpful staff. Had the bike we wanted in stock!

Excellent service and products! I appreciate all of your help with getting my bike back on the road! Very friendly place and great recommendations!

Friendly service, knowledgeable staff. Will definitely buy from Crossroads again in Statesville NC. I'm actually going to buy another bike 🚲 for my girlfriend tomorrow. Awesome staff

Really friendly people! Made the whole process fun! Paul took so much extra time helping me more accessories from my old bike to my new one! Highly recommend this store!

Customer service was great! Everyone took time to explain the various options to me, and everyone was very nice

It has been a while since I have been in a bicycle shop, neighbor told me about your shop and went to see what you had to offer and to pick up a couple tire tubes. David helped me, also helped me look at a bike I am interested in. Was very pleased. Still trying to decide on the Trek FX bicycle. Right now I am trying to get back into the saddle after being away for so long. David also told me about some of your service in case I need help putting my bicycle back on the road. Thank you, felt very comfortable in your shop, and that is important to me.
Again thank you and will be seeing you in the future
First name removed

Have the best quality of merchandise. Bikes, accessories, clothing, etc. The manager is extremely helpful, attentive and friendly. Always a pleasure to visit the store and stock up on gear and bike necessities.

Great customer service. Phone call updates on the order very nice business

Amazing service!

Service on yesterday was AWESOME! Both of those gentlemen were very pleasant and a pleasure to do business with...I'll recommend this location nationwide!!! #CrossRoadsLoyal

Great customer service and high quality products.

Customer service amazing