based on 635 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Grant thought Leon was excellent -good strong masseur, have been to many at different places & he felt he was one of the best. Thx
really great massage worked problem areas very well
Didn't like the massage technique that my therapist used, paid for an hour but only got 50 minutes, and thought the vibe at reception was a little unfriendly. I was after a relaxation and stress relief massage, and I get the feeling Musclefix is more suited to specific muscle problems, so I would only come back if I had a muscle injury and if I could see a different therapist.
I haven't had a lot of massages, so I suppose I just need to judge it on how I felt afterwards which was fantastic, relaxed and I felt as though it was value for money.
The way you listen to what customers want
I don't believe you made it clear enough that not all of your therapists had provider numbers for private health insurance.
the masseur communicated with me through the whole massage, asking me if I was in pain at all. It was a very relaxing experience
Sports specific. Amanda was able to find underlying issues for my knee pain and work on that. Very happy with the effort she went to.
Professional, nice environment, good massage.
Technique and knowledge
Evan was good in that he responded to what the needs of the massage were. The best massages I have ever had are when the person providing the massage can feel what is actually needed. Too many massages are mechanical and non-responsive to the requirements of the subject at the time.
I feel better afterwards and it only costs me $10!
Thanks to Bupa.
The masseuse fell asleep. Um not sure, maybe buy him a coffee! What a joke, complete waste of my time.
Massage was disappointing to be honest. Nick seemed like a nice bloke, but i asked for a number 10 or hard massage and i didn't find it that tough to cope with. I expected it to be much harder (no pain no gain) but there were only a few small occasions where i really felt the pain. When i've had an effective massage in the past, i'm sore the next day and i'm not at all sore today. Nick was able to get out some of my aches and knots, but i'm still sore in a few places that i was sore before the massage, which is disappointing.
its remedial...feel better immediately for having it. Nice friendly professional staff each with own strenghts.
great environment, very calming and relaxing and therapist was excellent
The entry to the venue is unusual as it is not locked unless the massage therapist is at the door, there is no door bell or contact number for the musclefix on the door. It is extremely uninviting as I have attempted to drop in several times prior to booking and it is extremely confusing.
Hi Jane, I'm sorry you felt our south Yarra clinic was uninviting. We don't have a receptionist in South Yarra, we just hire a room from One Hot Yoga and bookings there are by appointment only- hence you weren't able to drop in. In future it's best to book your massages by calling us on 1300 725 110 or email info@musclefix.com.au. I hope you enjoyed your massage with Evan!
i thought it was a great massage, i have whiplash and am having another massage there at the end of this week. i feel much better.
Pressure was just right, and it was very thorough in that it covered all the areas of the body part that I needed worked on.
specific to my needs, my body, my preferences
Nothing to add.
Very specific to the issues I am experiencing. Nick was very responsive and focused on the areas of concern.i was confident in his anatomical knowledge.
Therapeutic and the results were excellent (less pain, greater range of movement)
Excellent remedial massage
Relaxing
very professiona, at the correct pressure and was able eto fit me in without an appointment and as a new client!
As much as I found the massage beneficial and the massage therapist lovely - I found the massage to be a bit scattered, jumping from one area to the other and then back again?? Not sure if this was due to the area I needed massaged but I had not experieced this way of massage before. The massage itself was very good - I just didn't feel like I could relax into it due to the moving around from one area to the next
Met my expectations
they ask, they listen, they advise. very good - concentrating on the areas that really need it.
Mix up the music