Customer Testimonials

Big Frog is responsive, timely, and easy to work with.

They the best!

The products and services are excellent.

The product and services were seamless. The person who helped me was incredibly helpful and completed every request I made. The turnaround time was also very fast.

Top notch customer service! The best! My clients love the hats you embroidered! Thank you!

Rebecca was extremely helpful!! I needed T-shirts in less than a week and she was able to accommodate me with every color shirt needed and they looked amazing. SO grateful for Rebecca and BIG Frog Plano.

Great Service!!!! I need it some job done in a fast time and the did it.. reccomended.

Nice streamlined process from beginning to end.

The staff was easy to work with and they helped me put my ideas on a shirt. The quality of my shirts was top notch. They processed my order quickly, and the personalized bag was a very nice touch.

We had an excellent experience working with Big Frog Custom T-Shirts & More for our company shirts. From start to finish, their team was professional, responsive, and incredibly easy to work with.

The quality of the shirts exceeded our expectations—the printing was sharp, vibrant, and durable, and the materials felt great. They paid close attention to detail and made sure our design came out exactly how we envisioned it.

Turnaround time was also impressive. Despite a fairly large order, everything was completed on time without sacrificing quality. Their customer service truly stood out—they were helpful, patient, and made the entire process smooth and stress-free.

We’re extremely happy with the final product and will definitely be using them again for future orders. Highly recommend to any business looking for high-quality custom apparel!

Quick service and good communication

Fast!!!

I was referred to Big Frog by a neighboring business. Rebecca was able to assist me with a time-sensitive project for my son's birthday. I liked the fact that I was able to walk in and receive quality design and application service in a short turnaround time. She was also able to complete another family project which we had been delayed in completing for over a year.

Ease of ordering and how quick the turn around is.

The customer services is great! JoLin and Asia are very responsive and work hard to get your order done in a timely manner. Everyone is always so friendly! I enjoy walking into the store and hearing the little froggy noise when you enter. Great service, great environment. I would recommend.

Quality and customer service. Kassidy is amazing.

Very helpful staff made what I needed in a quick response and turn around.

I would recommend big frog. They are always friendly. Very fast turn over. We are always satisfied with the outcome. Highly recommend

The Big Frog service representatives approached my project as if it were their own. Even though my order wasn’t large or expensive, they treated it with care, professionalism, and a real sense of urgency. I truly appreciated how attentive and committed they were to getting everything done right and on time. Excellent customer service all around! I would definitely recommend them.

Staff was very friendly and I received my T-shirt promptly.

Billy is great, he made sure we were happy with our print before going into full production!

Associate was really great. She helped me create the design and I got it printed off, and she was very professional

It was a quick turnaround and the color match was excellent.

Service was quick and efficient and came out exactly as I had requested.

Friendly staff, love it! I highly recommend this beautiful place!

Willingness to go beyond

I am very impressed with Big Frog, they produce a quality product and they are giving me the opportunity to bring my old military tshirts back to life!

Wonderful customer service by Nicole. Beautiful T-shirt designs, loving them. Will be back for sure

Sam was fantastic she was very responsive and the shirts were a huge hit!!

Everything. Jordan was fabulous. Tshirt came out great.