Customer Testimonials
Andrea was excellent! She was incredibly responsive and helpful. She made this experience a lot more manageable.
Ed knows the real estate market in Washtenaw county. He will research and find the right property for your needs. He is always willing to go the extra mile for his clients. I give him my highest recommendation.
Curt was very knowledgeable, professional, and easy to work with. Being from out of town, I appreciated how he kept in close contact, replied promptly every time I reached out to him, explained the process as it unfolded, handled everything and took a personal interest in me and my needs. I would absolutely recommend him as a go-to realtor!
Julie was such a pleasure to work with. Great communication, advocated for me and has great ideas!
We had a great experience with Shannon! She was readily available, listened carefully to our wants, needs, concerns and questions and guided us to a great home. She tells you exactly what she thinks, not just what you want to hear, which we greatly appreciated.
Ed was very personable and detail oriented. He was thorough in explaining the process. From start to finish closing he will be supportive.
Good agent, easy communication and suggest practical suggestions for a quick sale
We had a wonderful experience working with Ed in the purchase of our home. There are many dimensions involved in this process: the state of the real estate market, the condition of a home and the modifications it requires, contracting service providers to address them, interfacing with lenders, etc. Ed is extremely knowledgeable about all these aspects and patiently provided perceptive insight to address them. He showed us numerous properties and explained their conditions in detail. He strived to ensure we would be happy with our purchase, and the outcome was wonderful. We are fortunate to have worked with him and give him our highest recommendation.
Jean is the most wonderful real estate agent ever to grace the State of Michigan. Friendly, professional, diligent, aware, helpful, and just a great all around person. She made this selling experience a dream come true. She is so good I would even recommend her to people I don't like.
Very responsive, no pressure
Ed, is hands-down, the best realtor in the business.
Andrea was very helpful, took safety concerns associated with the home inspection very seriously and promptly. Was very communicative and patient throughout the whole process!
Kathy was just absolutely amazing and helpful in all parts of the process of home buying. She really cares and goes all out for her clients!
Shari was the best Realtor that I have ever worked with over the course of 30 years plus. She’s knowledgeable, listened to our needs and helped negotiate for the home of our dreams. She’s knows the market; is diligent and timely which makes her an extraordinary realtor that I highly recommend!
Lisa was always quick to respond and very professional. She was very helpful and cared about me through the whole process, she wanted what was best for me. Would highly recommend Lisa to anybody.
Judie made everything so easy.
She is very helpful.she is sharp and strong to help her clients.I’m strongly recommending her.
Scott is amazing in both personality and skills. He is extremely patient and knowledgeable about price and value. He is expert at crafting competitive offers in this difficult market. He is an excellent communicator and very responsive. He is kind and a pleasure to work with. Similarly, everyone on his team is professional, highly skilled, responsive and friendly. We have hired Scott to help us buy two homes and would do so again. We highly recommend Scott.
Kathy was really incredible to work with. She guided us skillfully through the offer process making recommendations about how to prepare an offer that would be considered in a multi offer situation. When the offer was accepted she helped us understand all next steps of the process responded to our many quesitons with patience. She was accessible, knowledgeable and efficient. She provided clear guideance and resources as we navigated the home buying process. She helped us understand how to work with the inspectors, the additional inspectors needed and the buyers agent. I highly recommend Kathy and we are planning to use her for any future real estate business.
Responsive, easy to work with, explained everything
Betsy was wonderful to work with, very receptive to feedback and helping find the right house for me. She thoughtfully heard all the concerns I had about any given property and was helpful in offering very constructive advice. She did a great job walking me through the process as a first time buyer. Additionally, as a first time buyer choosing to involve my parents in the process of finding a house, Betsy was great at embracing a team environment and seeing the value of everyone’s combined expertise and input about finding the right fit. I would highly recommend Betsy to any new or experienced buyer looking in Ann Arbor.
Excellent experience, very professional and knowledgeable agent!
Her experience was a huge factor. She handled every step of the process with skill. I also appreciated that her communications were helpful and timely.
Andrew was an absolute gift to work with. He was ao helpful and responsive and most of all kind. He explained everything so well and he was so patient and helpful through this process. I can not imagine a better experience.
Mike was a fantastic real estate agent for us. He quickly picked up on what we were looking for in our future home. He was very patient with us throughout our search. He was also very professional, and he went to great lengths to be available for us whenever it was necessary. I would give him my highest recommendation to anyone looking for a real estate agent.
This is our 3rd time using Maura and I cannot say enough amazing things about her. She is simply the best. I will never work with another real estate agent unless I have to. She just simply rocks.
Nancy was amazing! She helped us find an agent in another State that was a perfect fit for us as purchasers. She then listed and sold our place in 48 hours! Every step of the way was extremely smooth! Highly recommend Nancy to anyone looking for a great experience as a purchaser or a seller.
Michael Bahr was excellent to work with. He is very proactive, detail-oriented, and available. Highly professional. Would work with him again!
Judie has proactive communication, superior negotiation skills, and a stress-free process. She emphasizes high-value results—like selling above asking price—and personalized service, showing the agent is trustworthy and dedicated. I will strongly recommend her to my friends without any hesitation.

As always, the Waterhouse Team knocked it out of the park! Always ontop of things and they make the home buying and selling process as smooth and painless as possible. They helped me buy my house some years ago, and I went back to them to help sell it. I wouldn't use anyone else in the southern MI area.