NW Region

Customer Testimonials

Report a concern   August 29, 2026 — Rated 10 out of 10 by R.T.O.H.D.H. Mary Taylor with Real Estate One
What did you like about your experience?

Mary is very personable and professional. It is obvious she works in your best interests!

Report a concern   August 28, 2026 — Rated 10 out of 10 by D.S.T. Brooke Hollenbeck Sowa with Real Estate One
What did you like about your experience?

Brooke handled the sale of our second home professionally and expediently. Great communication and handled all aspects of the sale which was a long distance transaction.

Report a concern   August 28, 2026 — Rated 10 out of 10 by Paul Guyon Debra Franks with Real Estate One
What did you like about your experience?

★★★★★ 10/10 - Highly Recommend Debra Franks

Debra was outstanding throughout the entire process of helping us purchase our new home in Kingsley.

She has exceptional attention to detail, knows the real estate business inside and out, and communicates clearly at every step. What impressed me most was her ability to navigate challenges and keep things moving forward when inevitable bumps in the road appeared. She is proactive, responsive, and always seemed one step ahead.

Debra is personable, friendly, professional, and genuinely advocates for her clients. Whether it was inspections, negotiations, title questions, lender coordination, or helping us work through unexpected issues, she was always available and quick to respond.

Buying and selling real estate can be stressful, but Debra helped make the process much smoother through her expertise, organization, and follow-through.

I would not hesitate to recommend Debra to anyone buying or selling a home. She earned our trust and exceeded our expectations.

Paul & Sharon Guyon

Report a concern   August 28, 2026 — Rated 10 out of 10 by L.R. Holly Clouthier with Real Estate One
What did you like about your experience?

Holly has been a pleasure to work with. She has been very responsive and answers my questions clearly and directly. We are selling property from my parents' estate, which has been emotional and difficult. Holly has made the process easier than we anticipated. We appreciate having her assistance.

Report a concern   August 26, 2026 — Rated 10 out of 10 by S.C. Janel Brown with Real Estate One
What did you like about your experience?

Janel is very knowledgeable about the real estate industry. She is always available to answer questions or have conversations about the best moves to make. She keeps you informed about the next steps and what needs to be done in the future. We never felt pressure to make a certain decision. She just gives the information you need and helps make the best decision for your needs. Great agent.

Report a concern   August 25, 2026 — Rated 10 out of 10 by Kenneth Laurence Trust Brooke Hollenbeck Sowa with Real Estate One
What did you like about your experience?

Brooke was extremely friendly, experienced, professional, knowledgeable and hard working. She and her whole organization were easy to work with and a pleasure to do business with and always had my best interests as a point of focus. Whole heartedly recommended to anyone looking to sell their property.

Report a concern   August 25, 2026 — Rated 10 out of 10 by N.S. Michelle Maidens with Real Estate One
What did you like about your experience?

I have worked with Michelle on multiple deals both selling and purchasing. She is always right on top of everything making you feel like her only client.

Report a concern   August 23, 2026 — Rated 10 out of 10 by G.N. Erica Foerster with Real Estate One
What did you like about your experience?

They did everything they said they would do and did it on time.
The deal closed without problems.

Report a concern   August 23, 2026 — Rated 10 out of 10 by Dennis Irelan, trustee Kimberly Leahy with Real Estate One
What did you like about your experience?

Kimberly is the sharpest Realtor I have ever worked with other than Dennis Irelan. But she is just a half step behind Dennis who has aged quite a bit the last week! And, is getting slower by the day also. I hope she remembers me when she becomes rich and famous!

Report a concern   August 23, 2026 — Rated 10 out of 10 by Gerald Dobek Leanne Deeren with Real Estate One
What did you like about your experience?

Friendly, professional, knowledgeable,easy to work with, prompt responses. Honest.

Report a concern   August 22, 2026 — Rated 10 out of 10 by K.S. Lauren Black with Real Estate One
What did you like about your experience?

EVERYTHING. Thank you so much!

Report a concern   August 22, 2026 — Rated 10 out of 10 by C.B. Renee Rosa with Real Estate One
What did you like about your experience?

Renee had extreme patience with us! We ended up touring over a dozen homes and she kept us right along without skipping a beat. Her positive attitude was much needed when we found a few homes that failed home inspection. Thank you Renee!

Report a concern   August 22, 2026 — Rated 10 out of 10 by Michael Johnston Toni Morrison with Real Estate One
What did you like about your experience?

Toni was honest and responsive to all my questions. Communication was timely and she was always working to make sure we were all on the same page and working towards the goal.

Report a concern   August 22, 2026 — Rated 10 out of 10 by R.S. Robin Fortino with Real Estate One
What did you like about your experience?

Robin is honest, kind, and efficient. She listens to
your needs, and is there to work for you.

Report a concern   August 20, 2026 — Rated 9 out of 10 by A.O. Renee Rosa with Real Estate One
What did you like about your experience?

Our agent was very helpful and responsive in sending listings for us to review, even though we were several states removed from Traverse City, MI. She was accommodating in scheduling us for viewing houses and condos when we were in Traverse City while visiting family. She was diligent and punctual in getting information and answers when we had questions.

Report a concern   August 19, 2026 — Rated 10 out of 10 by R.R. Lynette Priest with Real Estate One
What did you like about your experience?

Organized and effective. The perfect combination of skills when you are selling a home!!

Report a concern   August 19, 2026 — Rated 10 out of 10 by A.A. Janel Brown with Real Estate One
What did you like about your experience?

Taylor and Janel were both great at communicating with me, in a timely and efficient manner, throughout the duration of the home buying process . I enjoyed the convenience of being able to e sign any documents that were sent to me.

Report a concern   August 19, 2026 — Rated 10 out of 10 by Sally Van Vleck Mike Mitchell with Real Estate One
What did you like about your experience?

Mike was so attentive to my needs and patient when I kept changing my mind! After 47 years in one place, it was a daunting task to find the right fit for me. He kept trying, would adapt his schedule to meet mine, when needed. He was always prompt and thorough. He didn't even make me feel badly when I changed my mind at the last minute after he had put in a lot of effort on a sale.
He was always good-natured and explained everything so that I could understand it. I have also never bought a house by myself, so he was understanding and never made me feel dumb!
I knows the market well, and found me the perfect house!

Report a concern   August 19, 2026 — Rated 10 out of 10 by Brian Christian Laura Knight Cobb with Real Estate One
What did you like about your experience?

We recently had the pleasure of working with Laura Cobb Knight. The moment she came aboard there was this ease as we worked with her through negotiations.

She is professional, wise, honest, personable, hard working, and truly understands the nuances of the real estate business.

10 stars if I could,

Brian

Report a concern   August 19, 2026 — Rated 10 out of 10 by Kenneth Duncan Robert Bailey II with Real Estate One
What did you like about your experience?

Rob goes above and beyond to take care of your needs in the home buying experience. Even after the sale. I highly recommend him

Report a concern   August 19, 2026 — Rated 10 out of 10 by Vera Augenstein Leanne Deeren with Real Estate One
What did you like about your experience?

Leanne is the BEST agent you could find!!! She went WAY beyond what was expected and made it an easy process for me. I LOVE the way Leanne Deeren works. She shows her love for God as she does the real estate business.

Report a concern   August 15, 2026 — Rated 10 out of 10 by L.W. Michelle Maidens with Real Estate One
What did you like about your experience?

Very professional, listened to my needs. Very punctual, trustworthy, easy to talk with. Very helpful, and explained things well.

Report a concern   August 14, 2026 — Rated 10 out of 10 by H.S. Penni Schratz with Real Estate One
What did you like about your experience?

Penni had lots of patience with us.
We know that we can be a lot at timesZ
She was always willing to show us anything we wanted to see.
Really enjoyed working with her.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Craig Phillipich Shelly Brunette with Real Estate One
What did you like about your experience?

Shelly helped us every step of the way! Would highly recommend:)

Report a concern   August 12, 2026 — Rated 10 out of 10 by Aimee Nye Amber Crane with Real Estate One
What did you like about your experience?

She's super friendly and works hard!

Report a concern   August 11, 2026 — Rated 10 out of 10 by G.H. Holly Clouthier with Real Estate One
What did you like about your experience?

Very professional, knowledgeable & helpful while taking care of business in a timely manner.

Report a concern   August 11, 2026 — Rated 10 out of 10 by Robert Kratochvil Rene Hills with Real Estate One
What did you like about your experience?

Rene Hills is one of the best real estate agents I’ve ever worked with you couldn’t ask for anybody more honest and loyal and sincere. She will do everything. She will bend over backwards to make to make the best sale possible for you. We can’t praise her enough.
Thank you, Bobby and Patty Credo

Report a concern   August 11, 2026 — Rated 10 out of 10 by Lucas Miller Stephanie Koppe with Real Estate One
What did you like about your experience?

Stephanie has now helped me buy three properties in Bellaire, and the fact that I keep coming back is the whole review.

I buy short term rentals, which means I am not evaluating a house the way most buyers do. I am looking at what it will produce, what it will cost to run, and how fast I can get it earning. Stephanie understood that from the first showing. She never tried to sell me on a house. She gave me the honest read on the property, the road, the water, the neighborhood, the things that matter to a guest and to the bottom line. More than once she told me a place was not the right fit before I had to work that out myself. That kind of honesty is rare, and it saved me real money.

She knows the Bellaire market at a level you cannot fake. Which locations rent and which ones sit, what a property is actually worth versus what it is listed for, who to call for an inspection or a quote when the timeline is tight. On all three purchases she moved fast when it counted and stayed calm when things got complicated, and something always gets complicated.

The other thing worth saying is that she is responsive. Texts get answered. Questions get real answers instead of vague ones. She was my eyes on the ground, walking properties, sending video, catching things I would have missed.

Three closings in, I do not shop for agents in Northern Michigan anymore. If you are buying in Bellaire or anywhere in Antrim County, especially as an investment, call Stephanie.

Report a concern   August 9, 2026 — Rated 10 out of 10 by Carol Sharp Robert Bailey II with Real Estate One
What did you like about your experience?

Easy to work with. Communication was excellent. I was made aware of what was going on every step of the way. The process couldn’t have gone smoother.

Report a concern   August 9, 2026 — Rated 10 out of 10 by Kirk Laue Gordon Hodges with Real Estate One
What did you like about your experience?

All was completed without issue. Gordon did a great job staying in connect with us and answered all of our questions. Closing was smooth.


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