Customer Testimonials
I have known Matt for over 5 years. Matt is everything you want from your real estate agent. He is courteous, prompt, professional and goes above and beyond to give you the best possible experience in real estate. Never had a bad experience in my many dealings with Matt!
Ultimate professional experience that places Rob in the position of being able to provide advice for negotiating the sale that is at the very highest level of his profession.
Very professional, knowledgeable and competent.
Sam seemed to know the market very well. He seemed to do his homework on comparable sales before our meeting. Timely and just on top of his game!
We have been blessed to work with Suzanne for years now and every time she is very professional and considerate, and goes above and beyond to help us achieve our goals. I would highly recommend!
He is very professional, answers any questions we may have, he’s a nice and kind gentleman.
She’s the best! Professional, knowledgeable, friendly and smart!
The experience was phenomenal from start to finish. Sam Vail is one of the best realtors I’ve had the pleasure of working with.
Felix was very thorough and professional. He went above and beyond in helping us find our new home. Would recommend Felix to anyone looking to buy or sell a home!
It was successful!
Excellent realtor, great communicator, knowledgeable, helpful, honorable and all around good human. Buying or selling a home you’ll be glad to have Mike Penn and his team by your side. Highly recommend!
Heide went above and beyond! She was very helpful.
Julie has gone above and beyond in the purchase and sale of 2 houses for us now. She is the best!
Matt was wonderful to work with. He was responsive, honest, timely in his responses, and an overall fabulous realtor to work with.
Suzanne keeps you very well informed as to what’s going on. Fully trust her.
James is great! He has helped us with several properties and the results have been all good. He has great knowledge and feel when it comes to selling or buying and dealing with the opposite parties, and he is a reliable friend.
Mike was great to work with, helped us every step of the way with preparing, listing, and selling our home. Would recommend to a friend!
very helpful and quick response to any questions I may had
Very friendly and knowledgeable about Ann Arbor
We love Julie! She is awesome!
Matt was great from start to finish. Would highly recommend.
Amy is a very professional real estate agent. She guided us through the entire process of purchasing a new build, which required a significant number of decisions during that process. She has numerous contacts throughout Ann Arbor, including lenders and builders. She readily answered all the questions we had and was always available for conversations as we moved through the process.
Aaron is an excellent realtor. He went over and above to be as thorough as possible in all situations. He cares about doing right by people. I have recommended him to friends and family already.
Maria is an excellent communicator and was very helpful in guiding the sale of our home from the first conversation to the day of closing. Her process guided us effortlessly throughout the entire sale. Thank you!
Kristin is absolutely wonderful. A 10/10 professionally. A 10/10 personally. Great communicator. Quick email/text/phone responses. Proactive. Will alter her own schedule to suit your's. I could go on and on. Even before I worked with her, I had heard how Kristin had expertly helped the in-laws of a good friend of mine in NY to whom I had recommended Kristin after receiving her contact info from others in our department at UM. Kristin first helped my friend's in-laws, settled in Connecticut, find a rental here in Ann Arbor and then helped them purchase a suitable home. A year or more had elapsed after I had given my friend in NYC Kristin's contact info. Despite the long elapsed time, Kristin still reached out to me to thank me for referring my friend's in-laws to her. I thus got on Kristin's e-mail list and I actually really enjoyed reading and absorbing all the home sales data in Kristin's monthly newsletter. So, when it came time for me to buy a place, it was an easy decision whom to turn to. I will instinctively recommend Kristin to others, no thinking needed. Thank you!
Very responsive
Knows this business very well
Her responsiveness, care for our concerns, thoroughness and professionalism
Matt was full service from start to finish!
Working with James has been a great experience again. James helped us go from putting in an offer for a condo on a Wednesday and closing on that Friday getting our keys. We were then able to drive back to Texas that Saturday and move in a week and a half later. James has excellent communication and professional instincts to help the process move. We highly recommend James!
Responsive, interested in us personally, a true relationship and not just transactional, thorough and a full explanation of everything, fair, helpful with resources, generous with her time, excellent guidance

Sam and the team were terrific to work with. They are knowledge, friendly, and made the entire experience very easy. We were able to sell our house quite quickly and I attribute much of the quick sale to the team at Real Estate One.