Royal Oak

Customer Testimonials

Report a concern   July 28, 2021 — Rated 10 out of 10 by T.S. Kathleen Krentz with Real Estate One
What did you like about your experience?

All of it!
She has helped us find two homes.
When we met Kathleen we were in a rush to find a home.
She was professional and knowledgeable.
It was clear from the beginning that she had our best interest at heart!
Second home was on a street that no houses were for sale and she actively pursued one and we got one! If we ever decide to move again, we already know who we are calling!

Report a concern   May 26, 2021 — Rated 10 out of 10 by P.N. Mary C. Monaco with Real Estate One
What did you like about your experience?

Mary was very professional and she helped (me) a first time buyer through this experience. She informed me of everything and I knew about every step of the process. She did a great job!

Report a concern   May 23, 2021 — Rated 10 out of 10 by W.S.L. Serina Sutherland with Real Estate One
What did you like about your experience?

Everything

Report a concern   April 12, 2021 — Rated 10 out of 10 by David Selliman Mark Greer with Real Estate One
What did you like about your experience?

Mark,

I appreciate the fact that you were able to review the market, make recommendations to improve the home and list my home at the right price to have multiple offers. You went above and beyond to stage the home and assist in cleaning the yard. As I would recommend you as a listing agent. Have a great year.

David Selliman

Report a concern   April 3, 2021 — Rated 10 out of 10 by D.W. Serina Sutherland with Real Estate One
What did you like about your experience?

Serina was a pleasure to work with. She's knowledgeable, customer service oriented and did a great job of keeping us up to speed throughout the process.

Report a concern   March 30, 2021 — Rated 9 out of 10 by S.B. Kathleen Krentz with Real Estate One
What did you like about your experience?

Friendly and prepared

Report a concern   March 20, 2021 — Rated 10 out of 10 by D.L.N. Barbara Smith with Real Estate One
What did you like about your experience?

Barb is patient & knows her business.

Report a concern   March 20, 2021 — Rated 10 out of 10 by P.T. Serina Sutherland with Real Estate One
What did you like about your experience?

Very professional and communication was awesome

Report a concern   March 17, 2021 — Rated 10 out of 10 by Salome Thuo Serina Sutherland with Real Estate One
What did you like about your experience?

We have worked with Serina for a few years now and she is absolutely the best! She has been helpful to us both in buying and selling houses. We have appreciated her great knowledge in the market and her guidance. We look forward to working with her in the future.

Report a concern   February 24, 2021 — Rated 10 out of 10 by K.C. Serina Sutherland with Real Estate One
What did you like about your experience?

She is very professional and responds to messages promptly. She is pleasant and fun to work with. And she gets results.

Report a concern   February 17, 2021 — Rated 10 out of 10 by Louis Scanlon Kristyn Drury with Real Estate One
What did you like about your experience?

Everything. Kristyn is the best.

Report a concern   January 28, 2021 — Rated 10 out of 10 by Danielle Drury Serina Sutherland with Real Estate One
What did you like about your experience?

Serina knows how to walk a first time home buyer through the process. I was very stressed and nervous that I would miss something, but she gave us instructions every step of the way. Highly recommend. I'm going to be sending everyone her way!

Report a concern   January 19, 2021 — Rated 10 out of 10 by Zinn Revocable Trust Kathleen Krentz with Real Estate One
What did you like about your experience?

Kathleen was highly professional and responsive, I could tell she knew what she was doing.

Report a concern   January 10, 2021 — Rated 10 out of 10 by David Henry Kristyn Drury with Real Estate One
What did you like about your experience?

Kristyn is very pleasant to work with and does whatever your timetable requires as far as scheduling showings. What I particularly like is her “no pressure” method. The house you’re buying has to meet your want, not hers, and she understands that. ShE also understands that you’re probably not an expert of reality law and she will guide you through the process.

Report a concern   December 22, 2020 — Rated 10 out of 10 by T.S. Serina Sutherland with Real Estate One
What did you like about your experience?

My realtor was professional andtruely cared about her clients. Very polite, passionate., and genuine . I liked how she gave me every detail about each home that I looked at.

Report a concern   December 19, 2020 — Rated 10 out of 10 by Brittany Decker Barbara Smith with Real Estate One
What did you like about your experience?

Working with Barb was the best experience. Being my first time selling, she walked me through evert aspect of the process.
She helped me understand the importance of the tiny details of selling a home.

Report a concern   November 23, 2020 — Rated 10 out of 10 by Shelly Bryner Phil Ross with Real Estate One
What did you like about your experience?

Phil Ross is an outstanding realtor. He was friendly, efficient and very helpful throughout the entire process. My closing went seamlessly! I will definitely be using his services in the future.

Report a concern   November 21, 2020 — Rated 10 out of 10 by Ira Schaer Kathleen Krentz with Real Estate One
What did you like about your experience?

excellent service. Extremely capable and conscientious

Report a concern   November 3, 2020 — Rated 10 out of 10 by Kamilah Degree Serina Sutherland with Real Estate One
What did you like about your experience?

Serina Sutherland was there every step of the way. She made me feel comfortable and always ready to answer any question I might've had! I don't think I would've continued this process without her! Real Estate One has one of the best on their team, hands down!!

Report a concern   October 28, 2020 — Rated 10 out of 10 by R.G.T. Kristyn Drury with Real Estate One
What did you like about your experience?

They were right on time in helping us get moved and all the paperwork finalized. They worked hard and we didn't have to do much to prepare for our move. Was a good experience for us.

Report a concern   October 27, 2020 — Rated 10 out of 10 by Kathleen Smith Linda Benson with Real Estate One
What did you like about your experience?

Kinda was always available for showings and always answered any questions I had. She never gave up o me.

Report a concern   October 27, 2020 — Rated 10 out of 10 by Tamiko McAdoo Serina Sutherland with Real Estate One
What did you like about your experience?

She was pleasant, patience and knowledgeable

Report a concern   October 27, 2020 — Rated 10 out of 10 by A.M. Kristyn Drury with Real Estate One
What did you like about your experience?

Krysten was an excellent help
To us — available to
See properties, provide advice and research other listings. Recommend highly

Report a concern   October 2, 2020 — Rated 10 out of 10 by Paige Huston Serina Sutherland with Real Estate One
What did you like about your experience?

I had an amazing experience with Serina! She went above and beyond. She always responded promptly to my text messages and phone calls. She was very helpful in explaining terminology to me that I didn’t understand. And she explained the steps of purchasing a home. She truly took a lot of stress off of me and I am forever grateful. She made my dream come true! And I love my new home!

Report a concern   September 29, 2020 — Rated 10 out of 10 by Lisa Sanders Serina Sutherland with Real Estate One
What did you like about your experience?

Professional service

Report a concern   July 11, 2020 — Rated 10 out of 10 by B.R. Maggie Olson with Real Estate One
What did you like about your experience?

Our experience with her was very tailored to what WE needed and wanted as opposed to her having a set, more ridged, way of doing things that she tried to force us to accommodate.

Report a concern   July 9, 2020 — Rated 10 out of 10 by J.N. Kevin Platz with Real Estate One
What did you like about your experience?

Kevin knows Detroit, inside and out! Worked very well with us.

Report a concern   July 9, 2020 — Rated 10 out of 10 by Brett Bassett Mark Greer with Real Estate One
What did you like about your experience?

Mark was wonderful to work with and very thorough! Would recommend him for your home searching needs! 10/10

Report a concern   July 8, 2020 — Rated 10 out of 10 by Laquitta Dixon Serina Sutherland with Real Estate One
What did you like about your experience?

Serina went above and beyond literally. She took a lot of stress away from me and I appreciate her and her knowledge about the real estate business. I would have never been able to make this transition without her. I tell her we made a great investment.
( side joke)


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