Client Testimonials

My first visit was awesome. Loved that we were able to have a consultation beforehand. My dog walker, Allison is the best!!

Our pet sitter Sandra is by far the best sitter we've ever had. She consistently goes above and beyond what is required, and it is obvious she really cares about our cat.

The new Fetch! app is a bit awkward to deal with. The introduction of the app between the pet sitter and the client has made the Fetch! service less personal than it used to be.

Responsiveness was amazing!

Responsive, helpful.

Clara is so good with the kitties and we can rest while vacationing knowing she is taking such good care of them.

Easy convenient and very nice workers

The quick response is amazing! Most dog walking services either don’t respond or are slow. I tried for weeks to find a walker. Someone recommended Fetch! and was so happy to get a timely response. Also, the online calendar is a great tool, it makes it easy to schedule services.

We found somebody great to take our dog out while we are at work. Big time stress relief for us :-)

I'm happy with Shelley, a new petsitter, who took care of my cats while I was on vacation. She's very responsive and communicates well. She kept me informed of the daily routine, which I appreciate. I think my kitties are very discriminating, suspicious and apprehensive around new people. I believe she did a great job in making them feel just a little more comfortable. I have used Fetch for a number of years and have been satisfied with the service.

Prompt service, very good communication.

I like that there is a real person to talk to about the services. Our dog walker is great and it seems that you screen people carefully and choose people who have some experience.

I love being able to meet the person who will be taking care of my pets beforehand and give them all the details of my pets' care. I also enjoy being able to schedule as much in advance (or not) as I need to, and have someone be able to take care of my pets. I love this service!

I like that I didn't have to worry about my kitty while I was away.

Fantastic! Very nice and helpful.

Very responsive, communicative, friendly, and prompt!

Friendly and reliable, and the kitties love Sandra.

Fast and friendly Responsiveness to my emails. The customer service is great!

I appreciate the care you give in setting up a responsible care provider and keeping us updated after each visit. I will definitely use your services again.

Fetch works to accommodate me and my pets, with quick turn around times and friendly people. My dog especially loves the attention that she gets from Fetch. Thanks!

Very reliable. Tamlyn is the best!

Solid customer service.

The service is affordable and Shelley did a great job making sure my kitties were safe. It was also very easy to request the service through the platform and access the journal, where I could see how the service was and pictures of my pets.

Love all the great people who have been so caring with my 4 legged buddy! I always feel like he's in great hands!

-- I would set it at "8".
-- I appreciated the quick response and great communication from Cassie in setting up our dog walker as well as a backup.
-- The online tool for scheduling, billing and getting updates from the dog walker is awesome and so convenient.
-- We're pleased with our dog walker, Bev, based on a consultation and 2 walks. I'd raise my score as I get more info from the dog walker on how she is doing with Hattie. Still early...
-- Bev has done a good job with Hattie's overzealous labradoodle energy when she stops by to walk her.
-- I'd like to see a bit more personalized info in the comments we receive on each walk; not sure if that's too much to expect? It's generic and vague so it's hard for me to tell if the dog walker is building a connection with Hattie and/or enjoys walking her.

Ashley did great with Morty. All expectations met.

easy to use and schedule. Reliable dog walkers. They take care of arranging backups when needed if the primary walker is not available.

Everything about this experience was great. My initial call was responded to quickly and I was connected with a pet care person right away. Sheena was great, she took a lot of notes in our first meeting, and she was great about doing everything to a high standard and making an extra effort to get the cats to socialize. I will definitely user your service when I travel from now on.

Debbie and Lynn are incredible!

Easy to schedule, quick response, and friendly cat-sitters. I also really like the Pet Care Journal because it's nice to get updates and pictures of my cats when I'm away. :)

Great report!