Customer Testimonials
Erin Hensley is an absolute gem! She always makes sure your hair is perfect.
Autey is a delight and so great at what she does! She listens really well and helps me figure out what’s best for my hair. My son sees her as well and she is so patient with him. He loves her!
Cameron always does fantastic job on my hair!
Front desk ladies are kind and helpful 🥳
Very experienced hair stylist who listened well
Service and that chair!!!
Receptionist was very helpful. Great haircuts from Kristen and Ruthie.
Stephen was fantastic! He did exactly what I asked and took the time to understand what I wanted.
Every experience I have had at Natural Alternatives - Western Plaza has been a wonderful one! Stevie is the best and everyone is so friendly and helpful. You truly get an "experience" and not just a service. I highly recommend!
sammy listened to what i wanted and was very thourough in delivering it, she is also very professional and has a great personality.
so far, everyone there has been very positive and i’ve seen great results! my stylist is very flexible with my schedule which i appreciate so much
Great staff
Excellent service and helpful personnel
Calm quiet and relaxing
My stylist, Nicole is awesome! She always listens to me and makes my visit comfortable.
The interaction with my nail technician (Jessica) was wonderful. Jessica treats her customers with respect and she honestly cares about our feelings.
I liked Porter’s knowledge, expertise and personality.
Checkin and check out were easy, too.
The service and the wonderful, joyful energy when you walk in.
Friendly staff. Listened to what we wanted done and did a great job!
Shaundra is very kind and helpful. The girl who did my eyebrows was very nice.
I love that you ou are keeping notes about the appointment
This is the second time I’ve gone in to the Cedar Bluff location for Mazi to do my hair, and she has done a great job both times! Mazi has a really valuable skill of being able to read when I’d like to talk and when I don’t and she is able to start conversation in a very casual, non-forced way so that it flows naturally. She is also, of course, extremely good at what she does! She is able to take my vague descriptions of what I’m thinking I want my look to be and hone in on what would look best. Really good experience overall!
Not the biggest fan of haircuts, but Natural Alternatives always makes it as painless (and even enjoyable) as possible. Stevie is a true pro - hospitable, patient, and left me looking way better than when I walked in...thanks so much and see you in around 6 weeks!
The most lovely experience! I’ll be back :)
My haircut is beautiful, but I always enjoy the experience!
Everyone is so friendly. The salon is clean and bright! Very well organized and professional!
Nicole is great!
Good people
I love the extra time spent to create a peaceful experience with scents and oils and massages.
Very friendly and energetic staff! Very welcoming and definitely gave me a hair cut I love!

Very knowledgeable.