Customer Testimonials
Customer service administratively and technically
Our service tech is very courteous and a pleasure to have in our office for service. She is very thorough and always makes a point to ask and address any issues we are having.
We have been very pleased with Northwest Exterminating.
Reliable, friendly staff.
They always come if there is an issue and our technician is awesome!
Kelly Hays does a great job taking care of our commercial properties!
You have helped to keep our home termite-free and our lawn mole-free
Eric is kind and courteous. Always professional.
Lee is fantastic, very professional and always does a great job!
Always responsive to any needs or concerns. And the home service staff is very professional and thorough, Shelley, our technician, Chris, Calhoun!
Prompt, polite, and great customer service
I've had the lawn care service for approx. 1.5 years and my grass is looking great. Prices are competitive. And, Shane is the best.
Yard is going good.
Since learning of my previous contact's departure from NW, I have appreciated the follow up from the various team members who are meeting my needs.
Derek was the absolute best! We just loved him!
James is awesome
I have multiple services by Northwest. The technicians are always knowledgeable and friendly.
Always do the job right.
It was prompt due to our circumstances we needed treatment immediately and Northwest was able to treat our infestation immediately.
Thank you Joyce
Good service. But i hope the designer of online account and invoice gets easier to use for people like me who cannot get the hang of this techie stuff.
Thank you. Lc
Communication!!
Your customer service is always going above and beyond. Very articulate and easy to talk to. Highly recommend this company! 👍
They come in and do the job and leave things in the same way a they were. I also like your billing procedure. I paid once up front for a specific number of treatments.
Zach has been fantastic and is always looking for feedback on issues or needs.
You have addressed my poa annua grass problem, which I greatly appreciate. I am a tad concerned about weeds creeping in on the edges, but I manually take care of them. Chamberbitter is my new nemesis.
The Person that provides service to my yard was very prompt and sent me a text as to what he was doing and what to expect.
It has been great so far.
Kelly was very thorough and explained everything she was going to do. We will definitely be recommending Northwest to other people!
The technician calls me in advance to let me know he is on the way, and I appreciate that. My tech is very courteous, professional and friendly.
Always on time and considerate while doing a thorough job.
Fast thorough and efficient.